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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Extended Stay America – Virginia Beach features clean, fresh, and modernized comfort. Feel at home with our fully-equipped kitchens, including an oven and dishwasher, on-site laundry facilities, and fitness center. Conveniently located right off of I-264, this Extended Stay America hotel is only minutes away from fun in the sun at Virginia Beach. You’ll also have access to food and swings at Topgolf, located just 5 minutes away. *This property only accepts chip cards for payment*Extended Stay America – Virg... read more
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We appreciated the fact that the hotel was pet friendly, allowing us to bring our dog with us as we travelled. We were somewhat disappointed in the cleanliness of the room = the floor was dirty & we found a LARGE cockroach in the kitchen area! If there is one, there are hundreds. UGH! I informed the front desk and hope the facility will be treated.
Business response:
Dear Valued guest, Thank you for choosing to stay with us. Thank you for bringing this to our attention. Your feedback is being share within the organization.
Disappointed The room and hotel were average. For being an extended stay hotel we were VERY disappointed that there was nothing but very basic kitchen items. We were there for 4 days. There was a coffee pot, on request, but would have to go back out buy filters and coffee ( and cream and sugar if you need that) in order to make coffee the first morning. Even cheap hotels have at least one day of coffee supplies. I will be very careful and ask a lot of questions before booking again.
Business response:
Dear Valued guest, Thank you for choosing to stay with us and providing us with valuable feed back on your stay. Your feedback is being shared within the organization to ensure this was an isolated incident.
Business response:
Dear Valued guest, Thanks a bunch for choosing to stay us and reaching out to provide us with such valuable feedback. Your feedback is being shared with the staff to help provide exceptional service. If we could be of further assistance please let us know.
Business response:
Dear Valued Guest, We are so delighted to hear you enjoyed your stay. Your feedback is being shared with team to ensure we keep delivering great service. Thank you again for your loyalty. We look forward to seeing you when your travels bring you back to the area.
The hallway was filthy.
Business response:
Dear Valued guest, Thank you for your valued feedback. Your feedback is being shared with the staff in an effort to improve our service.
Love the room I really liked the room. It was clean had 2 bedrooms and kitchen. I would recommend it. The staff was nice and courteous. The walls are a little thin however, but the beds comfortable love that the air system isn’t a wall unit.
Business response:
Jamie, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was really crowded. Had a hard time finding parking. Also it was very unclean
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with the head of our Housekeeping Department and housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely Hotel Management
Business response:
Dear Valued guest, We are so glade to hear you enjoyed your stay with us. Thank you for your loyalty and valuable feedback. We look forward to seeing you when your travels bring you back to the area.
Very nice
Business response:
Dear Valued Guest, Thank you for your valuable feed back and choosing to stay with us. Your feedback is being reviewed and shared with the staff.
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 4.2 star rating with 930 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.