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4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Toni, thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Business response:
Kevin, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Jennifer, many thanks for staying at Extended Stay America and for your wonderful rating. We are delighted you had an excellent visit with us. Please come back and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for your kind rating and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, General Manager
Nice Basic Hotel Affordable basic hotel that is close to local attractions
Business response:
Michael, thank you for your terrific review of Extended Stay America. We are delighted to know you liked our convenient location and that the great value we offer for the price added to your joy. We look forward to welcoming you again whenever you are back in this area. Sincerely, General Manager
I got to the hotel late at night to check in, I'm from out of town so I had no clue where to go for my room, the girl behind the desk just pointed her to the direction of my room, and then I asked if it was on the second floor and she said yes...well my room was not on the second floor, it was on the first floor and right by the lobby door. It was quite noisy up until 11 pm at night every day and made it hard to sleep. You get what you pay for. OH and no room service unless you asked for it.
Business response:
Stephanie, thank you for you feedback. Please accept my apology for the inconvenience you experienced during your stay. This is not the type of service we are known for, so I will be personally follow up on your concerns with my team to ensure no future guests experiences the same. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Business response:
Janessa, Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager
Close to the beach Good experience but lack wifi. Close to the beach and had a good time
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your stay with us was enjoyable. I have taken a note of your concern. We hope you will come and see us again soon. Sincerely, General Manager
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,260 reviews.
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.