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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was the best I could find on short notice. The best part was the friendly staff at check in. The room was damp, smelled funny, cheap furnishings. It has a kitchen, but they keep all the dishware and utensils in the office. Small bathroom. Cheap plastic finishes in the room. Like a hotel you'd rent if you were poor and throwing a high-school party.
Business response:
Brian, thank you for choosing to stay at our hotel. We are pleased to know you were impressed with the service provided by our staff. However, I am sorry we missed meeting your expectations in regard to your room and regret the inconvenience it caused. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Brian, thank you for sharing your 5-star rating. We appreciate you choosing Extended Stay America - Virginia Beach - Independence Blvd. and look forward to hosting you again soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Decent Hotel Overall everything was fine. Clean room, nice staff. My other problems were it was next to what seemed to be a construction site and also had a problem with how we had to bring our own towels down to get new fresh ones. Plus it seemed as if they were limited on cooking pots and stuff. But other than that it was good.
Business response:
CJay, thank you for the review. We are happy to note that you liked your room and our associates. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, General Mana... read more
Ok but not worth 200.00 To be 3 storys and no elevator suck. To go up all the stairs with luggage not cool. Room is ok but fridge had a bad smell and bathroom too small.
Convenient Stay in Virginia Beach This wasn't a bad stay but nothing made it exception. Check in was average. Formal and not really welcoming. The room was comfortable and an ok size, not suitable for more than 2. I was told there was fine for smoking in room yet I could pick up smell in room. It was also musty. Happy for windows I could open for fresh air. It was my belief that bed sheets were not changed. Dont hope for much with the grab and go breakfast. Only got liquids. Overall an ok stay. Nice area for shopping and eat... read more
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that your stay wasn't up to your expectations. In response to your feedback, I am putting together an action plan that would help ensure a better stay for all guests. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
great value The front desk was very helpful and would definitely recommend the place for anyone with a family. Lots of room.
Business response:
Your feedback is important. Thank you for sharing your experience. It is great to see you would recommend our hotel based on the positive experience you received. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great Stay The room was nice and clean. No addl fees for pets. Great location also. Very relaxing stay.
Business response:
We appreciate you taking the time to share your experience. It is good to know our staff made a positive impression and that your room accommodations met your expectation. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.