Extended Stay America - Waco - Woodway

Business response:

Dear Guest, Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. Therefore, we especially appreciate your nice comments recognizing the service provided by Gigi, and we will surely share your compliments with the front desk team! Thanks again, and we hope you will stay with us again in the future. Sincerely, Hotel Management 

Business response:

Dear Kale, Thanks for taking the time to share your thoughts. We’re glad our team was friendly and helpful during your stay, and we are glad that you had a pleasant stay overall. We also appreciate your feedback about the room’s condition and will pass it along to our maintenance team as we continue making updates. Your input is really valuable, and we hope to welcome you back for a more refreshed and comfortable stay next time. Sincerely, Hotel Management 

Business response:

Dear Divine, We are glad that everything went well during your time with us and that you had a memorable experience! Thank you for choosing Extended Stay America and taking the time to leave your outstanding feedback. We hope to have the opportunity to welcome you back anytime you are in the area. Sincerely, Hotel Management 

Business response:

Dear Blanca, Thank you so much for the great feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional home away from home for our guests, so we are thrilled to hear that our team members took such great care of you. Thank you for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management