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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine location, fine price. The walls were very thin, so even though we only shared a wall with one room, we woke up a lot from the noise in the middle of the night.
Business response:
Thank you for taking the time to post a review. We are pleased to know you liked our location and found us to be a fair value. However, we are sorry for the noise issue you encountered. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope you will return so that we can provide you with a better experience and a good night's rest! Sincerely, Hotel Management
Prefer candlewood suites Hotel could stand upgrade of rooms. Chatted with maintenance man replacing our room a/c, who was anticipating needing many new units before summer. Bed a bit hard, pillows so so, rather small. Staff very friendly but took a day to respond to our request to fix a/c in the room
Business response:
John, thank you for being our guest. We are sorry you weren’t happy with the condition of our property and apologize for the delay taken in repairing the HVAC unit of your room. Your constructive feedback is noted and it will be used to deliver better future guests experiences going ahead. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
Great beds and pillows Beds and pillows were super comfy. No one wiped down the table by beds or kitchen counter. Had sticky cup rings we had to clean. The bathroom smelled like someone had just done a number 2 before we got there and then had left blue cleaning powder in it to cover up the smell.
Business response:
Tammy, thank you for being our guest at Extended Stay America. We're glad to know you liked your beddings, but we're sorry for the housekeeping issues you encountered in your room. Please be assured that we have discussed your feedback with the appropriate team to be more diligent with our efforts moving forward. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Facility was excellent for what we needed. We would recommend Extended Stay to everyone
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Breakfast was a few muffins, coffee and breakfast bars. Coulda done better
Business response:
Jake, thank you for reviewing your stay. We are happy your overall experience was enjoyable, but we regret not meeting some of your expectations with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
It was fine It was fine. Not the best hotel I’ve stayed in, and not the worst. The service was friendly, the sheets seemed clean, the bed was comfortable for one person, and I slept good. The shower was not great, and the breakfast was lacking, but the coffee was hot and all I needed was a muffin anyway.
Business response:
Diane, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We value your feedback as it will help us improve our facilities moving forward. We look forward to welcoming you back soon. Sincerely, Hotel Management
Great stay, friendly staff, quiet area, felt secure.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.