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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hostess that greeted us was extremely friendly!
Business response:
Thanks for staying with us and recognizing our Front Desk team! Making our guests feel welcome and at home is the goal of every team member, and they will be happy to hear their efforts were noticed. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Easy highway access and convenient location makes this a good hotel and good choice for my travel needs.
Business response:
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. As you shared, we are in a great location, and so convenient to the freeway, giving easy access to restaurants, shopping, entertainment, and business parks nearby. Thanks again, and we look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, Hotel Management
Good for what we needed Room was okay. It smelled like it had been smoked in so we had to buy an air freshener The elevator was loud and scary each time but the staff was nice.
Business response:
Thank you for choosing our hotel. We are pleased you liked our associates and had a pleasant visit. However, we are sorry for the odor issue you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Great hotel with great staff, especially the manager Vonya. Rhonda was so kind and helpful to us as well. Crystal in house keeping was also sweet making sure we had everything we needed. I would refer all my family and friends to this hotel. It was great.
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Vonya, Crystal, and Rhonda, and we will be sure to share your compliments with them. Thank you again for recommending us to future guests, and we look forward to seeing you again soon. Sincerely, H... read more
It would have been better if had a pool, it was hot in Waco it would have be great to come back from touring and dipped in the pool,
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. We value your suggestion, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Not upfront on pet fees/ pet accommodations I was caught off guard that the advertised “pet friendly” hotel” charged an extra $25/per night, per pup! That added $200 to what we prepaid in advance $170 thinking that would be our total bill. This could really set a lot of people back as it did us and should be made more obvious up front before booking. NOT at the counter when you walk in to check in. In addition, for a pet friendly hotel they only had ONE outdoor trashcan and it was overflowing and never cleared out during ou... read more
Business response:
Bailey, thank you for your review. We are sorry for your disappointment with the charges. Though the information about the pet policy is available on all our booking websites, we regret you were unaware of it. We are sorry and hope to have another chance to redeem ourselves. We are sorry for your inconvenience and hope to see you again soon for a much better experience. Sincerely, Hotel Management
I liked the location and easy online booking, check in, and check out process. Stay was very nice and helpful.
Business response:
Thank you for choosing us on your trip to our city. We are glad you liked our courteous associates, and that staff made your stay a pleasant one. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,028 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.