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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff bad breakfast Everyone was very friendly but the breakfast was bad and stale.
Business response:
Dear Maria, Thank you for choosing Extended Stay America and leaving your feedback. We aim to deliver comfortable accommodations and outstanding services for our guests. Therefore we are delighted our hospitality team exceeded your expectations. However, we regret to read about your concerns regarding our complimentary grab-and-go breakfast and how this has impacted you from enjoying an excellent experience. We have shared your comments with the appropriate individuals to see how we can enhance our guest's satisfaction movin... read more
Close to Extracto and plenty of dining options nearby. Check in was kinda time consuming. Absolutely nothing in the room from blow dryer, coffee pot, or typical kitchen items. You can order it but the lobby was so busy we weren’t able to. So I’d recommend doing at ck in.
The property was great only issue i had really was the door not shutting properly in the room and the TV not working overall it was a safe environment and i enjoyed my stay there, Diana was very helpful i would return once again
Business response:
Dear Shawn, Thank you for selecting Extended Stay America. We are glad you enjoyed your time here. However, we are sorry for the maintenance issues you encountered in your suite. Your comments are being shared with our concerned team to review and take action. Thank you for your words for Diana; we will share this with her. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
Amazing in every way. I came out to visit my girlfriend and I know for a fact I will choose this hotel over any other in the area!
When I checked out they made me pay another 100.00 after I paid 78.00 through you
Business response:
Dear Susan, We appreciate you being our guest and taking the time to share your feedback. Although it was nice to see you had an overall pleasant stay, we are sorry you were unaware of our deposit policy if a guest opts to pay for their rooms in cash. Having this information published on booking sites keeps all our guests informed. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,185 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.