This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff Very outdated rooms and I did not have a hairdryer in my room. It was missing. However the staff is amazing and they are very good at getting you anything you need!
Business response:
Dear Tammy, Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. Therefore, we especially appreciate your lovely comments about the service provided by our team, and we will surely share your compliments with them! However, we are sorry for the disappointment you had with the condition of the room. We will share your remarks with the team for improvement. Thanks again, and we hope you will stay wi... read more
I didn’t feel safe. There was ice machine in the property.
Business response:
Dear Ruthelma, Thank you for your feedback. We apologize for any discomfort you experienced during your stay. Your safety and satisfaction are important to us, and we are committed to improving our facilities and services. We hope to welcome you back and provide a better experience in the future.Sincerely,Hotel Management
Great
Don’t Believe the Naysayers, This is a Great Value I was reluctant to book a room here because of a few bad reviews, but I took a chance anyway. What I found was a well-maintained and comfortable environment. From check-in to checkout everything went as smoothly as it could have. It’s not a five star facility, but I got way more than I expected for the price I paid. The onsite self-service laundry facility is excellent and I was surprised to see a workout area as well. The staff are responsive and friendly. They even provide... read more
Business response:
Dear Jeffrey, Thank you for giving us a chance and sharing your positive experience. We are delighted to hear that you found our environment well-maintained and comfortable and that our staff was responsive and friendly. It is great to know you appreciated the self-service laundry, workout area, and the convenience of the in-room kitchen. Your feedback reassures us in our efforts to provide value and comfort to our guests. We look forward to welcoming you back in the future.Sincerely,Hotel management
Great experience. The staff is very friendly and very accommodating. The location is very convenient with ease of access to a lot of stores. Shout out Eric for helping us out in a pinch!
The door locker was broken when I got into to room. The toilet was clogged and smelled bad. The mattress was uneven.The furnitures are aged.
Business response:
Dear JIANSHI, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Very Disappointed For the price that i paid , i was expecting something a little better.
Business response:
Dear Raul, Thank you for sharing your feedback. We regret that your experience did not meet your expectations, especially considering the price paid. We strive to provide excellent value and service to our guests, and your comments will help us improve. We hope you will consider staying with us again, giving us an opportunity to provide a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,616 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.