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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s just very outdated but it wasn’t dirty or anything like that
Business response:
Dear Guest, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved on a priority basis. Considering our clean room, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
Full kitchen and more We stopped over for an evening in this area and enjoy the fact that this hotel has a kitchen with full stock of anything you need at the front desk. They are always very accommodating, and it was an enjoyable stay.
Business response:
Dear Tammy, All of us here at Extended Stay America are thrilled to hear you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a fully equipped kitchen in your suite, as this is an essential feature for many of our travelers. We like to think we provide our guests with the perfect home away from home, and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Eric is the best staff member here!
Business response:
Dear Jasmine, Thank you for reviewing your stay. We are delighted to read that Eric helped to make your stay even more comfortable. Your compliments will undoubtedly be shared with him. We enjoyed having you as our guest and hope to welcome you back on a future visit.Sincerely,Hotel Management
I have stayed here a couple of times and the staff is helpful. I noticed one staff member named Eric. He is alwats courteous, very helpful, professional and knowledgeable. His kind smile and temperament is calming. You have to drive to food. The metro to downtown is a good walk or bus away.
Smells Bad
Business response:
Dear Latanya, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, our team must have overlooked this when making your room ready for occupancy, and we will look into the situation further. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Disappointed The room was in bad condition, stains on the floor and water on sink and shower would drain slowly.
Business response:
Dear Leonardo, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing our guests with clean, comfortable, and well-maintained suites; therefore, we sincerely apologize this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated. Thank you for your valuable comments, and we would welcome the opportunity to have you back soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.