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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It took way too long to get to a room (Because it was not clean yet) HOWEVER he did his best to manage everyone’s requests at once. And for that I do appreciate his service.
Business response:
Jas, thank you for taking the time to share your comments about your stay with us. We are sorry your suite was not ready for you when you arrived. We understand the frustration at having to wait until your room was made available to you. We appreciate your feedback and will use it to help us better our guest services. However, we are glad to know you were pleased with the efforts of one of our front desk associates. Please come back and allow us an opportunity to serve you better in the future. Sincerely, Hotel Management
Business response:
Chardona, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Chardona, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Great price for the location and the extended stay options they provide.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you were impressed with the amenities we offer and that you found us to be a great value. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Rachelle, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Convenient to highway and other amenities. Check in was quick and pleasant.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our excellent service and our convenient location close to the highway and activities. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Great Service Manager refunded a charge to card without hassle or dispute. Very friendly and accommodating staff.
Business response:
Anthony, thank you for the excellent review of Extended Stay America. We are delighted to know we were able to resolve the issue to your satisfaction. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management
Read the fine print! It isn't really mentioned in the description but this location charges you additionally for everything, included room cleaning and wifi. Also the "free" breakfast is basically just coffee and prepackaged muffins. While this location was cheaper than most, by the time I paid for all the additionals, I could have stayed at a slightly more expensive location that actually did offer those amenities for free. Granted, part of the onus falls on me for not looking more closely at the location details, so I sugg... read more
Business response:
Kelly, thank you for your comments. We are sorry your stay was not a pleasant one and regret the disappointment you had with some of our hotel policies. Also, we apologize our breakfast did not meet your expectations. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. We appreciate your business and hope to see you again in the future for a much better stay. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.2 star rating with 1,366 reviews.
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.