Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Business response:

Dear Heather, We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review, generous compliments about our check-in process, and helpful staff. We enjoyed having you as our guest and hope to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Antonio, We are delighted you had a pleasant stay at Extended Stay America during your time in Eisenhower Ave. We appreciate you mentioning how much you enjoyed your overall stay. It was our pleasure hosting you, and we hope you will revisit the next time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Edna, Thank you for staying at our hotel. We want our guests to have a comfortable stay and a restful night’s sleep, so we are sorry that you found your mattress uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management 

Business response:

Dear Jesse, thank you for your recent stay at our hotel. We apologize for not meeting your expectations. Our front desk is always available to assist you and make the most of your stay; in the future, please do not hesitate to ask. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management