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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate for longer stays. Price point good value. Staff very friendly. Aging property, need some upgrading
Business response:
Dear RONALD, thank you for sharing your experience with us. We are glad you found us to be of a good value and appreciate your kind comments regarding the friendly staff. Even though our hotel receives good ratings for our suites' cleanliness and overall condition, we understand you were hoping for something a little more modern and fresh. We have shared the feedback with our Brand leaders. In the meantime, our Housekeeping and Engineering staff are committed for keeping facilities clean, fresh, and up to date throughout our... read more
There was only one washing machine that was in working condition
Business response:
Dear Kiah, our goal is to provide a home-like stay to every guest, and we are pleased you had a pleasant stay at Extended Stay America. Your concern for the washing machine is noted and is communicated to the respective team members to fix it. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
I was a very nice place to spend the night. The room was very nice. Close to shopping, if you have a car.
Business response:
Dear Preston, thank you for sharing for generous feedback and letting fellow travelers know about our Extended Stay America. We appreciate your business and look forward to welcoming you back the next time you are in this area. Sincerely, Hotel Management
Cleanliness was ok no dishes or cook ware inroom if you need it. Deadbolt on door did not match door jam so that didnt work. Key cards did not work so we needed help to get in staff made new key three times but same thing happened finally they ran card in door about 6times up and down and it worked they said batteries may be weak.
Business response:
Dear Teresa and George, we appreciate your review and thank you for your feedback. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our front desk is happy to deliver them to the guest's suite. We certainly apologize for any miscommunication regarding our dishware policy. We also understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
I always stay in this hotel, the only inconvenience i ran this time, was they took about 1 hour to pick me up from the car rental location, i believe the are short in drivers but at least they should answer phone calls.
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.