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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good and it was a pleasant stay. No complaint other than power outrage.. wasnt expecting that.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we are sorry for the unexpected power outage during your stay and would like to offer our apologies for the inconvenience this caused We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
We wanted our room to get clean after we realize they didn’t clean it, they told us after the seven day they clean the room or you have to pay 10 dollars extra for the service we agree the extra charge and still they didn’t clean it Very disappointment
Business response:
Thank you for staying with us. We apologize for the service and cleanliness issues you encountered during your visit. We take the cleanliness of our rooms very seriously and what you encountered is not a normal occurrence at our hotel. We are working with the head of our housekeeping team to see where we failed, and to ensure that proper changes are made so that this does not happen again. We hope that you will give us another opportunity to provide you with a better stay the next time you visit our area. Sincerely, Hotel Ma... read more
not clean the tub was not clean and she gave me another room
Business response:
Titanya, thank for the feedback. We are glad to read you had an overall pleasant visit. However, we apologize and are disappointed to read for cleanliness issue in your initial room. We have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Some of reception staff is good and sometimes there is nobody for 10-15 minutes Area is ok but there is nothing close by
Business response:
Ali, thank you for being our guest and for reviewing our hotel. We are happy to know you were impressed by our courteous staff. However, we regret not meeting some of your expectations. We have shared your concerns regarding front desk staff with our appropriate team members to take corrective measures. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.3 star rating with 1,523 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.