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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff but really worn room Nice staff but hotel really worn, room carpet spots all around
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant stay and that you were impressed with the service provided by our staff. However, I am sorry for not meeting your expectations in regard to your room. Your concerns have been shared with my management team to ensure no future guest experiences the same. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Booked non-smoking room...Not only smelled of smoke but had an ash tray in the room. wth? Was informed that they don't clean the rooms everyday and I had to go to the front desk to get fresh towels the second day.
Business response:
James, thank you for being our guest. We are sorry for the inconvenience you experienced due to the smoke smell in your room. I appreciate you bringing this to my attention, so we can address it appropriately with our front desk team. We apologize for the inconvenience caused and hope you will give us the chance to redeem ourselves the next time you are in this area. Sincerely, General Manager
Nice hotel quite area. My stay was great. The staff seems to be on top of there game. The staff was great hostess. The residents that stayed there when I was there were great to be around and they were kind to me and it seems like to others as well.
Business response:
Philips, thank you for being our guest at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. It' good to know you enjoyed your time with us and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done. I have shared your concerns in regard to your bathroom with Maintenance Team to ensure it is fixed immediately. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Not new but it served the purpose. Not new but it served the purpose.
Business response:
Thank you for reviewing you stay at our hotel. We are pleased to know you enjoyed your overall stay and that you were impressed with most aspects of our hotel. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
It was very peaceful!
Business response:
Thank you for selecting Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. for your stay. It’s our pleasure knowing you had a comfortable visit. We hope to welcome you back soon. Sincerely, General Manager
For rest is ok It was ok I stayed with my kids and we don't have any problem. The room was clean
Business response:
Andrea, thank you for taking the time to share your feedback. We are glad you had a pleasant stay and that our facilities and service were to your satisfaction. We hope we will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Larry, thank you for choosing to stay with us and taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thank you again for your business. We look forward to your next stay at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. Sincerely, General Manager
Not bad!! The experience was as good as could be expected -- given their model and reasonable rates. My only concern was with the condition of the sheets on the bed. They were probably clean, but had spots on them which suggested they should have been taken out of service. To the best of my knowledge, the office didn't respond to my request that they confirm cleanliness of the sheets. So, I covered the sleeping area with bath towels. The office, reception and management personnel were friendly and very accommodating and hel... read more
Business response:
Ira, thank you for staying with us. We are pleased to know you had an overall nice stay. However, we are sorry for the cleanliness and service issues you had during your visit. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. I hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Sincerely, General Manager
No ice machine in the building, which I thought was strange!! They did fill up the ice trays in the freezer, but I didn't trust that for my drinks. No dishes in the room, which again I thought was strange considering there was a cooktop stove and a full size fridge. We didn't need it anyway, but that was the point in getting that type of room. Perhaps the front desk kept them and rented them out? Either way, it wasn't that important to us. Loved the area and we'll definitely be back to DC. For new comers, I'd recommend takin... read more
Business response:
It was our pleasure having you as our guest at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. We are pleased you had an overall nice stay. We would like to inform you that, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the room. Thank you for recommending us, and we look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.2 star rating with 1,366 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.