Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Business response:

Wow - Tino, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Washington, DC - Alexandria - Eisenhower Ave., and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

Business response:

Danielle, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave and hope to host you again soon. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager 

Business response:

Thanks for the awesome feedback. We are thrilled to know you enjoyed your well-equipped room and were also impressed with our Front Desk service. It was a pleasure serving you at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave., and we look forward to seeing you again soon. Sincerely, General Manager 

Business response:

Georgia, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. It's so nice to know you found your suite comfortable and were pleased with the exceptional service from our staff. We appreciate your business and look forward to seeing you again soon. Sincerely, General Manager 

Business response:

Jonathan, thank you for being our guest and for sharing your experience. We're sorry that you had to endure the noise and mess associated with our renovations. We hope that you will return to see our finished result firsthand and to enjoy our new facilities. Sincerely, General Manager 

Business response:

Seth, thank you for choosing us and for your review. We are pleased you overall had an enjoyable stay. We hope to have the opportunity to provide you with a better experience. Sincerely, General Manager 

Business response:

Thank you for posting a candid review. Although we are happy to know you were overall satisfied with your visit, we are sorry we missed meeting some of your expectations while you were here. I have shared your feedback with the appropriate teams to see where we can make improvements. We hope to have one more chance so we can make a favorable impression of our hotel. Sincerely, General Manager