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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Very helpful staff. Safe, well lit parking. Free wifi is a bit slow, but it is free. NO HOLDS on credit card when swipped for incidentals. Cant beat ESA for the price. Plenty of things to do and places to eat in the area.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. It's great to know you enjoyed your stay and that our facilities and service were to your satisfaction. We also appreciate you mentioning our affordable rates and hope to welcome you again the next time you are in the area. Sincerely, General Manager
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize for falling short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
great stay Property was great but booked a smoking room and was told that there was none available when we arrived
Business response:
Thank you for choosing Extended Stay America- Washington, DC - Alexandria - Eisenhower Ave. We are glad your stay was enjoyable. However, we apologize for not providing the specific room type you booked. We hope to see you again, and we will make sure we provide you with the room of your choice. Sincerely, General Manager
Pleasant stay within an hour of DC Our room was quite comfortable, and the staff were very nice and helpful (we weren't familiar with the DC area, and they helped by making suggestions for travel routes, etc.). The Extended Stay on Eisenhower Ave is within walking distance of WAMATA stops for bus & train travel, making heading into DC for the day easy. Would definitely recommend.
Business response:
Thank you for being our guest and taking the time to review your experience at our hotel. It's nice to know you found your suite comfortable and that you were pleased with the great service from our staff along with our convenient location. However, we are sorry if you encountered any inconvenience during your stay. Thanks again for your recommendation, we look forward to welcoming you back soon. Sincerely, General Manager
Great for the experienced traveler This was a great hotel if you are a frequent experienced traveler, who visits a city to experience and explore and are just looking for a safe, quiet, clean room to lay their head down at the end of the day. This hotel is a short drive/ brisk walk to the Metro Station and Joseph at the front desk is a wealth of Washington information and made our travel around the city easy with his advice about the Metro. All this and the room rate was a bargain. This hotel is not the place for you if this... read more
Business response:
William, thank you for your review filled with kind comments! We are thrilled to know you had a great stay at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. Thank you for mentioning our staff, especially Joseph. He is a true asset to our team, and we will be sure to share your compliments with him personally. Thanks again for being our guest, we hope to see you again soon! Sincerely, General Manager
Business response:
William, thank you for being our guest and for your wonderful ratings! Every team member here at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. works hard to deliver a great guest experience, and we are glad you had a good stay. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
They don't honor requests-customer service awful! I had one of the worst experiences with customer service ever this last stay. I have written a long email to corporate office regarding the need for training staff.
Business response:
Write your comment.Thank you for staying with us and sharing your comments. It’s good to know you had an overall pleasant stay. However, we are sorry you didn’t experience our staff at their best during your visit, and they failed to meet your expectations. I have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you again for being our guest and we look forward to serving you again in the future. Sincerely, General Manager
Winter Meetings Trade Show We arrived late in the day, and the front staff woman, Kidset was very friendly and efficient in checking us in...3 rooms all prepaid with Expedia.
Business response:
Thank you for reviewing your stay at Extended Stay America - Alexandria - Eisenhower Ave. We are pleased to note that our location was the highlight of your visit and you enjoyed the outstanding service from one of our Front Desk associates. I will definitely share your compliments. We hope to welcome you back soon for another amazing stay. Sincerely, General Manager
Business response:
Thank you for taking the time to share your kind ratings about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. will be your first choice every time you visit this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.2 star rating with 1,366 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.