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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jennifer, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
OKAY, IF YOU HAVE TO the hotel was ok. The main outside entrance had a lot of cigarette butts, the lobby needs some serious cleaning, The carpet was very dirty. The hall ways were hot and barley any circulating air, the rooms were not equipped with cooking or eating utensils as advertised. On the little Kitchenette counter it had a little card advertising the kitchen amenities that were not there. I got some noodle soup from the vending machine, went to the front desk for a fork and all that was available were plastic spoo... read more
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Business response:
Michelle, thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We hope you will give us another chance to impress you at a future date. Sincerely, Hotel Management
You get what you pay for This place is a mixed bag. Plusses - quiet location, good value compared to other hotels in the area. Minuses - over a mile from any stores, food, Metro station, NSF. BIG minus - the A/C was VERY noisy during the night which made sleeping difficult. Also, the trash had not been emptied from the previous occupant. BOTTOM LINE - if you are on foot, bite the bullet and pay more to be closer to the action.
Business response:
It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Would stay here again Nice room for the money. Great kitchen area and counter. Too bad our longer stay for vacation wasn’t this place. Only one good night here due to a missed flight.
Business response:
Paul, thanks for making Extended Stay America a part of your travel plans. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Lodging close to NSF headquarters in Arlington ... Property was in a great location - - quiet, but only a mile from my meeting site at NSF, and from an array of restaurants. The only thing a bit misleading was the "breakfast bar" that was in fact a breakfast power bar (e.g., honey and oats), with typical coffee/tea, but definitely NOT what anyone could have called breakfast. I'd still stay here again because the price was better than the two hotels that are nearer to NSF, and the facility was clean and the staff excellent.
Business response:
Barbara, thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you liked our affordable rates. Having said that, we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our leadership team for any future improvements. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Awaken by hotel guest room doors Awesome location and great friendly staff. Only thing is that I was awoken out of my sleep by a hotel guest that came out of their room and the door slammed shut😩 Tried getting back asleep but it occurred several more times throughout the morning. I ended up going down to get an early workout in the fitness room 🙏💚
Business response:
Sheila, thanks for choosing Extended Stay America on your trip to our city. It feels great to know you liked the convenience of our location and were impressed with the excellent service of our staff. However, we are sorry for the noise issue you experienced while being here. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
No daily room cleaning. Service was terrible. We had a kitchen but no utensils. We had to ask for everything
Business response:
Kaka, thank you for your feedback. We are pleased you stayed with us, but we are sorry for not living up to your expectations. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We would also like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee.... read more
Dedication ceremony It was a great experience that I had while n DC. The only concern that I had at the beginning was the nearest food court was a mile and then I realized that I have uber
Business response:
Thank you for staying at Extended Stay America and for the wonderful feedback. We are glad to know you had an enjoyable stay with us and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.