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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Patrick,thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Louvenia, it was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
It was a business trip so the location and ammenities of the hotel were suitable for my plan.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The staff was courteous but the bathroom especially was not as clean as it should have been. Although there were 3 of us (all adults) only one key card was issued which made things inconvenient.
Business response:
Rachel, we appreciate the review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! We value your feedback as it will help us improve our facilities moving forward. We hope to serve you again in the future. Sincerely, Hotel Management
Why this was our last stay at Extended Stay Air conditioner in room had to be replaced. Refrigerator was missing all of its shelves. Window screens (both windows) were torn with multiple holes. Hallway not vacuumed. Outside littered with pop/ beer cans. Cigarette butts and broken glass in parking lot. Staff was very pleasant.
Business response:
Ronald, thank you for your feedback. Although you liked our courteous service, we are sorry for the cleanliness and maintenance issues you had while here. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Ronald, thank you for your feedback. Although you liked our courteous service, we are sorry for the cleanliness and maintenance issues you had while here... read more
Customer service was mediocre and room was clean. Common areas were very disappointing and thilthy.
Business response:
Scott, thank you for sharing your thoughts about your stay. We are happy to know you liked your well-appointed room, but we are sorry for the service and cleanliness issues you had and the inconvenience it caused. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Ruiz-Sanchez Everything good. Need to do better job cleaning cans, cigarettes butts, and trash plus need signs for those with dogs to pickup after their dogs.
Business response:
Juan, thank you for being our guest at Extended Stay America. We’re glad to know overall you had a pleasant stay with us and that you were pleased with most aspects of our hotel. Please be assured that we have taken a note of your feedback, and we will be more diligent with our efforts moving forward. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.