Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Mike 

on Expedia

7 months ago

Smoke alarms kept going off. Morning coffee was not good. I got a cup full of coffee grounds. 

Anonymous 

on Expedia

9 months ago

Bates Motel would have been an Upgrade Had to relocate due to fire on my flr in condo and fire dept condemned entire floor ..first tbere was no one at desk for check in kept hollering to to get someones attention...check in person rude...got to room happy to see kitchenette..well there was nothing in cabinets..saw brochure that said they would bring up what we needed then told not available because being washed..had to go down and get next day as handicapped person hallway about ha!f mile..then coffee maker didnt work would ... read more

Morrissey 

on Expedia

9 months ago

I rarely write negative reviews, but I’ve been forced. This place needs managerial intervention. The general upkeep is lacking. No coffee in the rooms. No printed wifi instructions - they make you ask the front desk. The toilet in my room stopped working completely, I reported it, but nothing was done after a whole day. I like the option to pass on room service when it’s unnecessary, but they didn’t even provide it. This ‘could’ be an okay place to stay, but management needs to get this house in order. 

Robert 

on Expedia

9 months ago

The room I was given didn't have a functional phone or TV. When I brought this to the attention of the desk clerk, he managed to fix the TV (it hadn't been hooked up), and he told me they could get someone to fix the phone in a few days (after I checked out). The TV stopped working again my last night there, and the phone never did work. There was also a used band-aid that sat in the hall outside for three days. Add on top of that the loud music from outside at 1AM and I would recommend the extra few bucks a night for anothe... read more

Junjun 

on Expedia

9 months ago

The equipments are old and dirty in room. Also they do not set hair conditioners and hair dryer in bathroom 

Joy 

on Expedia

9 months ago

It's a property that should be evaluated and readjusted. Much happens whereas it's unsafe for individuals. I was recently informed a disable person was assault at this property. I was run out/away from the property by extended stayers who are doing illegal activities. If you want more details call/email me.