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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Homestead, Washington, DC- Alexandria I was not thrilled with this hotel. It just seemed odd. First of all there is a senior facility in the building. Second, there is not any business center or a computer for access. I found the service, having to pay for a clean up, would be good if you are on vacation, but not for a business trip. It just seemed vacant in a lot of ways. Eating out, was not real convienent. Some beautiful places to eat, but nothing in walking distance. It was clean and the air conditioning worked well, but... read more
Homestead Washington DC-Alexandria Our hotel clerk on check-in went out of his way to make sure that our stay as enjoyable and comfortable as possible. He gave us easy to follow directions to find our way around the area, and to have the hotel provide complimentary metro tickets was a gracious, and much appreciated touch! The kitchen amenities and supplies made us feel at home. We will recommend this hotel to all of our friends and families.
Good place Although I was only in town for the night, I found that staying here completed the needs for me. I have no complaints.
The shower head was terrible. It barely put out water. The refrigerator made loud noise that kept me up at night.
Business response:
Dear Guest, Thank you for your feedback. We are sorry to hear about the issues with the shower head and the refrigerator noise during your stay. Your comfort is important to us, and we regret that these problems disrupted your rest. We have shared your comments with our maintenance team to ensure they are addressed promptly. We appreciate you bringing this to our attention and hope to provide a more restful experience in the future. Sincerely, Hotel Management
Very dirty and loud. Door wouldn’t lock. Bathroom faucets leaked everywhere.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the issues you encountered during your stay and understand how disappointing that must have been. Please accept our sincere apologies for the problems with cleanliness, noise, and maintenance that you experienced. Your comments have been shared with our team for immediate attention and improvement. We value your input and hope you’ll consider returning so we can provide you with a much better experience in the future. Since... read more
It was terrible. Nothing was what was expected. Ran down, dirty, noisy…. And so on.
Business response:
Dear Rafael, Thank you for taking the time to share your impressions. We are truly sorry to hear that your recent stay did not meet your expectations and that several aspects left you dissatisfied. We understand how frustrating that must have been and apologize for the inconvenience caused. Please be assured that your feedback is being carefully reviewed as we continue to focus on enhancing our property and guest experience. We hope you’ll consider revisiting us in the future, so we can provide a more comfortable and pleasan... read more
A key criterion for choosing my hotel in D.C. was that it provide breakfast. Extended Stay claimed to do so. What was provided does not meet a reasonable standard for "breakfast." There was coffee, hot water, five very little and unappealing muffins, and some packets of plain raw oatmeal. One could add hot water to the oatmeal, as I did, and use a plastic spoon that I had brought along in my bags, to dine on hot wet oatmeal flakes, better than nothing, but it was not really breakfast. There was no milk, no fruit, no eggs, no... read more
Business response:
Dear Guest, We sincerely appreciate you taking the time to share your detailed feedback. We regret that your experience did not meet expectations and apologize for any disappointment caused by the morning offerings and in-room amenities. Your comments regarding the quality of accommodations and the presentation of breakfast have been shared with our team for review and improvement. We truly value your perspective and hope you will consider giving us another opportunity to provide a more comfortable and enjoyable stay in the ... read more
Between the metro train going by every 15 minutes or the freight trains that went by three times during the night, there was very little chance to sleep. On top of that there was a party going on in the back parking lot out of a camper van that was playing vulgar music at a high decibel level. Ironically, it did not drown out the person in the hallway, talking on the phone until 2 o’clock in the morning given these things that occurred, and management, inability, or lack of drive to correct these things I would not recommend... read more
Business response:
Dear Guest, Thank you for taking the time to share such a detailed account of your experience. We are truly sorry that your stay was disrupted by noise and activity in and around the property. A good night’s rest is essential, and we regret falling short in providing that comfort. Please know that your comments have been shared with our team, who are taking steps to strengthen property monitoring and guest support. We value your feedback and hope you’ll give us another opportunity to provide the peaceful and pleasant stay yo... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,620 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.