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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff thumbs down. Facility thumbs up. The hotel building was very clean and comfortable. The staff were very short and not welcoming at all. We were only there for one night so it wasn't a horrible experience but if i was using it for a longer time I would have had a problem. Grab and go breakfast was coffee and oatmeal. That is not much of a grab and go.
Business response:
Thank you for being our guest. We are pleased to know you were overall satisfied with your stay and that you were impressed with our courteous staff. That said, we are sorry our grab-and-go breakfast offerings were not to your satisfaction. We have shared your concerns with our brand leaders to assist them in any future changes. It was good to have you here, and we hope to see you again soon. Sincerely, Hotel Management
You can tell that cleanliness is a priority. Love not having carpet on the floors. Bed was comfortable. Front desk staff very friendly and kind. Would like to see a few more choices with the grab and go breakfast: bottled juices, yogurt, cereal. Will certainly stay here on our next visit to Centreville.
Stove and clean, safe room.
Business response:
Thank you, Frank, for posting a review so future travelers can read about your pleasant experience at Extended Stay America. It is nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service and your well-maintained room. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Extended Stay American Stay For Craft Bazaar We found the parking lot hard to navigate actually getting to the hotel. The room was good and the front desk staff were friendly. There were only 2 luggage carts and one was difficult to navigate. At the entrance, the handicapped door opening buttons close much too quickly for a handicapped person.
Staff at first wanted to tell me I couldn’t get Wi-Fi because the rooms didn’t match up. And they seem to have a hard time working their system to make sure I can get Wi-Fi. Then after I hung up on them then they somehow figured it out. The Wi-Fi was terrible it kept cutting off and I was in the middle of an interview. Honestly the price is what let’s me tolerate the Wi-Fi issue… slightly.
Business response:
Alma, thank you for sharing the specifics of your stay with us. We offer our apologies for the Wi-FI issue you experienced, and that we were unable to fix this while you were here. Thank you for letting us know, and we have shared your concern with our internet service provider for a quick review. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Normal I been this hotel several times, price is keeping going up but hotel cleaning conditions not much improved. I don’t like towels it’s not much clean .
Business response:
Hae, thank you for choosing to stay with Extended Stay America once again. We are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Nice property. Staff not too friendly
Business response:
Thank you for your candid evaluation. We are glad you were pleased with our well-appointed accommodations and that you had a pleasant stay overall. However, we apologize for the service issues you encountered. We will share your comments with our team and make sure we are more consistent in our service delivery. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 4.2 star rating with 939 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.