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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
An okay stay I was given an accessibly room on the ground level. The room was spacious. However, the room had a weird-salty odor. Every single day ( for five days) when I returned from work, entering the room, the odor hit you. I had to buy and spray some air freshener. The walls were very thin, so I could hear the other rooms next to where I stayed. Being on the ground level means being next to the machines, etc. so I would hear the water pipes every time someone will flush or run the sink/tub. This room had a kitchenette. ... read more
Everyone was really nice!
Business response:
Dear Myesha, Thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you stay with us again the next time you visit Washington, DC. Sincerely,Hotel Management
Good price. Clean room. Nice people.
Business response:
Dear James, We appreciate you choosing to stay with us and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed all we offer at such a great value. We will surely share your generous feedback with our entire team. On behalf of all of us at Extended Stay America, we look forward to welcoming you back at our the next time you visit this area.Sincerely,Hotel Management
Business response:
Thank You so much. We are glad you enjoyed your stay and look forward to your return.
Will think twice before staying here again Bed was hard as a rock. You got a "packed" breakfast that wasn't worth eating. Really just wanted a banana No ice machine. I understand there were ice cube trays but not enough ice was made to fill my 6 pack cooler. No dishes or pot/pans you had to ask for them.
Business response:
Dear Mark, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your feedback, which helps us improve the experience for future guests. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 3.5 star rating with 1,650 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.