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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice for a quick stay Little concerned with the elevator seemed pretty dated! However the room was very nice! The TV had my favorite show playing and the pillows were absolutely beyond amazing.
Business response:
Thank you for taking the time to share your experience. I am pleased yo see you were able to enjoy your room and the accommodations provided during your quick stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Just the Basics; Adequate for a One-Night Stay We booked this hotel for one night as a pit stop before we had to catch an early flight at Dulles airport. You get what you expect for a 2 star hotel, though I have stayed in much nicer Extended Stay Americas in Northern Va. We called the hotel in advance to let them know we would be arriving late (i.e. after 9:00 p.m.). When we arrived, no one was manning the front desk. We had to call the hotel from the lobby to convince the front desk attendant that we had a reservation and s... read more
Smoking vs Non-Smoking The room was suppose to a none smoking room and it was evident that it was not. Even asking to be moved twice nothing was available. Even after spraying heavily with FreBreeze it still smelled of cigerettes the second day. The staff was very short handed and you had to call the front desk clerk from cleaning a room just to check in.
This hotel was a central location for our stay. It was clean and the staff was very friendly. the only problems were not enough parking spaces if you came in late. You could also smell smoking on a no smoking floor.
Business response:
Thank you for taking the time to write a review of your stay. I am so pleased to hear you enjoyed our convenient location, clean rooms and friendly staff. I apologize that the nonsmoking rule was not fully enforced and that our hotels high cleanliness standards were not properly met. Moving forward, I will review our cleaning and room inspection procedures with our staff to ensure your experience is not repeated. We would love to have another chance to provide you with a better experience at our hotel the next time you're in... read more
wifi was terrible.... Great! except only that one
Business response:
It's great reading in your review that you had an excellent stay with us. I'm disappointed that there were issues with the WiFi. IT will be contacted to see what the issue is. Overall, I'm glad you had an excellent stay with despite the WiFi problem. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Extended stay Centerville Staff was not friendly at all and check in took 20 minutes because the clerk took a phone call for 10 minutes after starting my check in process. Also they did not have the room that I booked ready by 3pm check in time so I had to take a room with a queen bed instead of the king I requested.
Acceptable for the price The room was clean and comfortable, though not very modern (i.e., old upholstery). Our room was non-smoking and it was clear; but the hallway did smell of cigarette smoke, and it is permitted in some rooms. That might be due to the age of the hotel, surely if the carpeting was replaces/walls re-painted, the smell would go away. Additionally, we only stayed 2 nights, so we did not utilize the kitchen area.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our rooms being clean and comfortable; however, we apologize for the smoke odors you experienced. To uphold our company's high standards, I will work closely with our housekeeping staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 4.2 star rating with 939 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.