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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Inexpensive -- and it shows Pretty rough around the edges, but room was clean
Great Room for the Money Very happy with the hotel. Room had a single king bed, a frig, two burner stove, microwave and coffe maker and was clean and comfortable. Close to everything I needed.
Not the cleanest place.
Business response:
Dear Houssam, Thank you for taking the time to share your feedback. We appreciate you choosing to stay with us and regret that your visit did not meet expectations in every area. Cleanliness and guest comfort are priorities, and your comments will help us continue to improve. We value your perspective and would be pleased to have another opportunity to provide a more refined and enjoyable experience during your next stay. Sincerely, Hotel Management
Was not happy that elevator wasn't working and nothing was mentioned about it when i paid for the room.
Business response:
Dear Brent, Thank you for sharing your feedback. We understand how inconvenient it must have been to encounter maintenance issues during your visit, and we apologize for the lack of prior notice regarding this matter. Your comments are valuable and help us identify areas that need improvement. We hope you will consider giving us another opportunity to provide you with a smoother and more comfortable stay in the future. Sincerely, Hotel Management
Convenient location. Close to airport and shopping. Staff is polite and apologetic. Elevator did not work. Shower knob nearly detached and only the staff be able to turn it on. Room needs deep cleaning to rid of pest.
Business response:
Dear Feng, Thank you for sharing your feedback. We are glad you found the location convenient and appreciated the politeness of our staff. We sincerely apologize for the issues you encountered with the elevator, shower, and cleanliness, as this does not reflect the standards we strive to maintain. Your comments are valuable in helping our team address maintenance and housekeeping improvements. We hope you will consider giving us another opportunity in the future to provide a cleaner, fully functional, and more comfortable st... read more
elevator was out as i hear it always is.tv inop.72 years old,sent to the wrong end of the building on the third floor ,elevator out,after moving my car and had to move it back to its original location
Business response:
Dear Paul, We understand how frustrating your experience must have been, and we appreciate you sharing your feedback. We recognize the challenges you faced with the elevator being out, the television issue, and the room assignment, especially while managing mobility concerns. Your comments have been shared with our team as part of ongoing efforts to maintain and improve our facilities and services. While we cannot change your experience, we hope you will consider giving us another opportunity to provide a more convenient, co... read more
Room was really stinky. Had to sleep with the window open and listen to traffic all night.
Business response:
Dear Carly, Thank you for taking the time to share your experience. We sincerely apologize for the discomfort you encountered with the room environment, and we understand how this affected your stay. Your feedback is valuable and helps us address concerns to enhance the quality of our accommodations. We are committed to making improvements and hope you consider revisiting us in the future, allowing us the opportunity to provide a more pleasant and restful experience that better meets your expectations. Sincerely, Hotel Manag... read more
scary dirty
I have never stayed at such a filthy hotel in my life. I wasnt expecting much, but the lack of cleanliness was beyond anything I’ve ever experienced. We had to change our room the first night because the shower knob fell off, the entire thing was covered in black mold. The rooms smelled, there was dirt or possibly roach droppings in the corners of the room and bathroom. The 3 days we were there, we never once had housekeeping. They were non-existing. The towels were stained, everyone was putting their dirty towels and tied u... read more
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,209 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.