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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Walls are very thin The hotel is somewhat a pain to get to. The room was clean and overall not bad. Around 12 am the people in the room next to ours decided to have a violent fight all night that made it into the hall.
Business response:
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the disturbances from neighboring guests is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have talked to our staff to ensure these types of situations are handled properly in the future. Thank you very much for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Odd location, had to drive through a shopping center parking lot to reach it. Breakfast was minimal, coffee was not available on a weekend morning after 9:30. No coffee maker in room. No pool, no fitness. Bare bones relative to the price.
Business response:
Steve - We appreciate you taking the time to write a review of your experience with us. We are sorry to hear that our grab-and-go breakfast did not meet your expectations and that you were not informed of our coffee makers available at the front desk. We offer many quick breakfast options each morning for our guests that do not have time to cook in their fully equipped kitchens. We will review your feedback and look into adding to our selection. We have coffee makers, and many other amenities available at our front desk for ... read more
Go somewhere else There are many other hotels in the area with similar prices that have much cleaner, updated rooms, with better facilities, breakfast, and overall services. I'm not a picky person, but there are too many other hotels in the area with better location, actually existent service, and higher quality rooms.
"Smoky Non-Smoking Rooms" I paid additional for a king size bed, but only could get a queen when I checked in. The second night I was moved to a room with a king. The hotel did not know how to adjust the price for the fist night. Both nights I was on non-smoking floors but had strong smoke odor coming into the rooms through the bath room vent. Could not sleep well either night from the odor.
Business response:
Ron - Your review for our hotel was recently brought to my attention. Please accept our sincerest apologies for the odors in your room and the booking issues that you experienced during your stay. In response to your feedback, I will meet with the staff to review our guest protocol and cleaning procedures to ensure your experience is not repeated. Again, thank you for the comments. We hope that you will give us another chance to provide you with a better stay in the future.
Melko vaatimaton Melko vaatimaton hotelli ja aika syrjässä. Hotellissa ei ollut edes nimikylttiä pihanpuolelle, vain moottoritielle. Palveluna vain juoma-automaatti. Mannermainen aamupala kuului hintaan joka oli kahvia, lämmitettävä keksi ja nahistuneita hedelmiä. Hinta todennäköisesti lentokentän läheisyyden vuoksi melko korkea. En todennäköisesti menisi uudestaan kuin hätatilanteessa.
Avoid this Hotel if possible The rooms smell horrible and showers were not working....
Cannot recommend This was my first experience with Ex. Stay America. Based on this location, I will avoid those in the future, if possible. This hotel was hard to see, hard to find, and hard to reach it once you spotted it. My room could have used some repairs and new furnishings; the front desk needed more ID than I thought necessary since my reservation had already been made and I had the confirnation emailed to me. Not a reassuring experience.
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,183 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.