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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Get What You Pay For The kitchen in the room had a mildew smell and it was unpleasant and because of that i was not very pleased but it was only for 1 night. The room could have been a little cleaner
Meh All we're going to say is you get what you pay for. This is a cheap (not inexpensive, but cheap) hotel.
Business response:
Your review has recently caught my attention. Please accept my apologies that you didn't have the best stay at our location. We strive to provide our guests with excellent accommodations and we did not do that for you. We would love to have another chance to provide you with a better experience the next time you're in town.
Not the place to be The hotel in general is not clean and smells of smoke and dirt. When you step off of the elevator onto the third floor, you are immediately met with the stench of years of cigarette smoke and dirt.The rooms seemed to be dingy, with poor A/C. The towels and sheets were old and their color (faded white) gave them away. The A/C sounded like it was working overtime while underperforming. The hotel advertises a continental breakfast, but this consist of a shelf that opens up to offer you mini-muffins and mini-... read more
Dirty Hotel Floors were completely dirty. Thin towels. Hotel in need of a good to bottom cleaning. The one positive, staff was very friendly and helpful.
Dont One of the worst rooms ever If you want a bed and 4 walls go ahead
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Unexpected and high pet charges The bathroom smelled awful. I think it was mildew, but it was bad
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. In response to your feedback, I will be working with my maintenance engineer and housekeeping to work on the odor. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with ... read more
Definatly not the best Gentleman at the front was extremally unprofeffsional. He was wearing a t shirt and shorts and i woke him up when i walked in. Lobby smelled like puke and there was garbage all over the hallway. The room was clean but the remote didnt work and the tub drain was completely clogged. I wouldve never stayed there if every hotel i had already tryed to book was full.
Business response:
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the staff is truly inappropriate. Please accept our apologies that your stay did not meet our company’s high standards. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have talked to our staff to ensure these types of situations do not repeat in the future. Thank you very much for bringing this to our attention. We hope to have the opportunity to provide you with a bette... read more
Worst hotel in my life Booked two double beds room but got one bed only. Room is extremely smoky and filthy.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. In response to your feedback, I will be working with my maintenance engineer and housekeeping staff to work on controlling smoke odor and the room appearance. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we c... read more
All I needed was a place to sleep.... All I needed was a place to sleep while on a quick overnight trip to the area. The bed was terribly firm (actually hard!). Even my twelve year old daughter recognized this before I said anything to myself. While the staff was incredibly pleasant, this did not meet the needs of my stay. It was not worth the $30 I saved had I stayed at one of my usual choices.
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,183 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.