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Extended Stay America - Washington D.C. - Chantilly - Dulles South

3.3
  • Hotels
  • Chantilly, VA

About this business

HospitalityHotels

Location details

14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,209 reviews
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Mighty's profile image
Mighty 
9 years ago

Wasn't impressed Walked in to see guests hanging out in their bare feet in the very small lobby. While I. He led in the staff became angry at another guest who asked for fresh towels. There was clothes and garbage in the halls as I walked to my room. Not to mention the room and hall smells like the powder you put on the floors to mask other smells. Kitchen in the room was very dated. There were stains and hair all over the toilet. The shower drain was broken. Tv had less than 30 stations. Needless to say I was happy to just ... read more

Mosqueteros's profile image
Mosqueteros 
9 years ago

Expectativas NO superadas Es un hotel de paso para trabajadores, los pasillos y las habitaciones huelen a humo de cigarro, la atención del personal muy mala, la limpieza de cuartos solo la realizan los lunes, no colocan papel higiénico diario, ni cambian las toallas diarias, para una familia no recomendaría nunca este hotel. En las fotos de publicaciones se ve un hotel muy bonito, pero no es real. 

eric's profile image
eric 
9 years ago

horrible place going down hill 

Business response:

Your review for our hotel was recently brought to my attention. We strive to provide our guests with all the comforts of home, so I am disappointed to hear that your stay was unpleasant. Thank you again for your feedback so we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. 

Jasmine's profile image
Jasmine 
9 years ago

HORRIBLE HOTEL When i got to the hotel nobody was at the front desk. I was screaming hello until the employee came from the back as if he had been sleep. I was checked into a Queen room which i thought was fine, until i went to the bathroom- the roof of the ceiling was sitting in my shower. When i came down to switch rooms in the morning, i found out i was checked into a room that was "out of service". When i asked them switched me into a a new room, they gave me a double bed room that smelled like mold. They didnt apologize... read more

Anonymous's profile image
Anonymous 
9 years ago

Non Smoking room This was a non-smoking room but the stench of smoke in the bathroom was nauseating. When I mention it at check out I was told the ventilation systems are all connected and so that is where the smell is coming from. He also stated they are getting that system changed out to prevent that from happening and changing to a totally non smoking facility. Additionally, as is with all Extended Stay hotels the front entry doors are not automatic to opening the doors and getting you luggage in is difficult. 

Anthony's profile image
Anthony 
9 years ago

Get What You Pay For The kitchen in the room had a mildew smell and it was unpleasant and because of that i was not very pleased but it was only for 1 night. The room could have been a little cleaner 

John's profile image
John 
9 years ago

Meh All we're going to say is you get what you pay for. This is a cheap (not inexpensive, but cheap) hotel. 

Business response:

Your review has recently caught my attention. Please accept my apologies that you didn't have the best stay at our location. We strive to provide our guests with excellent accommodations and we did not do that for you. We would love to have another chance to provide you with a better experience the next time you're in town. 

Disappointed's profile image
Disappointed 
9 years ago

Not the place to be The hotel in general is not clean and smells of smoke and dirt. When you step off of the elevator onto the third floor, you are immediately met with the stench of years of cigarette smoke and dirt.The rooms seemed to be dingy, with poor A/C. The towels and sheets were old and their color (faded white) gave them away. The A/C sounded like it was working overtime while underperforming. The hotel advertises a continental breakfast, but this consist of a shelf that opens up to offer you mini-muffins and mini-... read more

Anonymous's profile image
Anonymous 
9 years ago

Dirty Hotel Floors were completely dirty. Thin towels. Hotel in need of a good to bottom cleaning. The one positive, staff was very friendly and helpful. 

Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South

How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?

Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,209 reviews. 

When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?

Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.