Extended Stay America - Washington D.C. - Chantilly - Dulles South

Anonymous 

on Expedia

8 years ago

Non smoking room, was OK, but the smoke smell in the hallway was disgusting. Minimum breakfast provided, very depleted due to a large number of workers starting wor early. 

Naeema E 

on Expedia

8 years ago

Not good at all Unbelievable when I came into the facility the customer service agent was very rude very unprofessional and I did not like the way he treated me when I came to check him. He was very abrupt I was unable to provide me policy information that I requested and he really did not care about the services he was providing. The room had here on the floor and the tub was not cleaned there was no pots and pans to use to eat your food or to make food I just felt like this was not a good experience. I would never recommen... read more

Business Travel 

on Expedia

8 years ago

Low end hotel Price is low because it's not really that nice here. "Breakfast" was a bunch of gross boxed food literally served from the front reception desk. Staff was indifferent about everything, didn't really smile. Room clock was broken. WiFi was slow and not secure (Open to anyone, no password). Mechanical noises in the walls/ceiling. No shampoo/condish in the bathroom. There are much better Extended Stay locations. Skip this one. 

Anonymous 

on Expedia

8 years ago

bathroom in a terrible conditions. tv was not working. heater was really noise so i should turn it off 

Mighty 

on Expedia

8 years ago

Wasn't impressed Walked in to see guests hanging out in their bare feet in the very small lobby. While I. He led in the staff became angry at another guest who asked for fresh towels. There was clothes and garbage in the halls as I walked to my room. Not to mention the room and hall smells like the powder you put on the floors to mask other smells. Kitchen in the room was very dated. There were stains and hair all over the toilet. The shower drain was broken. Tv had less than 30 stations. Needless to say I was happy to just ... read more

Mosqueteros 

on Expedia

8 years ago

Expectativas NO superadas Es un hotel de paso para trabajadores, los pasillos y las habitaciones huelen a humo de cigarro, la atención del personal muy mala, la limpieza de cuartos solo la realizan los lunes, no colocan papel higiénico diario, ni cambian las toallas diarias, para una familia no recomendaría nunca este hotel. En las fotos de publicaciones se ve un hotel muy bonito, pero no es real. 

eric 

on Expedia

9 years ago

horrible place going down hill 

Jasmine 

on Expedia

9 years ago

HORRIBLE HOTEL When i got to the hotel nobody was at the front desk. I was screaming hello until the employee came from the back as if he had been sleep. I was checked into a Queen room which i thought was fine, until i went to the bathroom- the roof of the ceiling was sitting in my shower. When i came down to switch rooms in the morning, i found out i was checked into a room that was "out of service". When i asked them switched me into a a new room, they gave me a double bed room that smelled like mold. They didnt apologize... read more

Anonymous 

on Expedia

9 years ago

Non Smoking room This was a non-smoking room but the stench of smoke in the bathroom was nauseating. When I mention it at check out I was told the ventilation systems are all connected and so that is where the smell is coming from. He also stated they are getting that system changed out to prevent that from happening and changing to a totally non smoking facility. Additionally, as is with all Extended Stay hotels the front entry doors are not automatic to opening the doors and getting you luggage in is difficult.