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Extended Stay America - Washington D.C. - Chantilly - Dulles South

3.3
  • Hotels
  • Chantilly, VA

About this business

HospitalityHotels

Location details

14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,237 reviews
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Mosqueteros's profile image
Mosqueteros 
9 years ago

Expectativas NO superadas Es un hotel de paso para trabajadores, los pasillos y las habitaciones huelen a humo de cigarro, la atención del personal muy mala, la limpieza de cuartos solo la realizan los lunes, no colocan papel higiénico diario, ni cambian las toallas diarias, para una familia no recomendaría nunca este hotel. En las fotos de publicaciones se ve un hotel muy bonito, pero no es real. 

eric's profile image
eric 
9 years ago

horrible place going down hill 

Business response:

Your review for our hotel was recently brought to my attention. We strive to provide our guests with all the comforts of home, so I am disappointed to hear that your stay was unpleasant. Thank you again for your feedback so we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. 

Jasmine's profile image
Jasmine 
9 years ago

HORRIBLE HOTEL When i got to the hotel nobody was at the front desk. I was screaming hello until the employee came from the back as if he had been sleep. I was checked into a Queen room which i thought was fine, until i went to the bathroom- the roof of the ceiling was sitting in my shower. When i came down to switch rooms in the morning, i found out i was checked into a room that was "out of service". When i asked them switched me into a a new room, they gave me a double bed room that smelled like mold. They didnt apologize... read more

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Anonymous 
9 years ago

Non Smoking room This was a non-smoking room but the stench of smoke in the bathroom was nauseating. When I mention it at check out I was told the ventilation systems are all connected and so that is where the smell is coming from. He also stated they are getting that system changed out to prevent that from happening and changing to a totally non smoking facility. Additionally, as is with all Extended Stay hotels the front entry doors are not automatic to opening the doors and getting you luggage in is difficult. 

Anthony's profile image
Anthony 
9 years ago

Get What You Pay For The kitchen in the room had a mildew smell and it was unpleasant and because of that i was not very pleased but it was only for 1 night. The room could have been a little cleaner 

John's profile image
John 
9 years ago

Meh All we're going to say is you get what you pay for. This is a cheap (not inexpensive, but cheap) hotel. 

Business response:

Your review has recently caught my attention. Please accept my apologies that you didn't have the best stay at our location. We strive to provide our guests with excellent accommodations and we did not do that for you. We would love to have another chance to provide you with a better experience the next time you're in town. 

Disappointed's profile image
Disappointed 
9 years ago

Not the place to be The hotel in general is not clean and smells of smoke and dirt. When you step off of the elevator onto the third floor, you are immediately met with the stench of years of cigarette smoke and dirt.The rooms seemed to be dingy, with poor A/C. The towels and sheets were old and their color (faded white) gave them away. The A/C sounded like it was working overtime while underperforming. The hotel advertises a continental breakfast, but this consist of a shelf that opens up to offer you mini-muffins and mini-... read more

Anonymous's profile image
Anonymous 
9 years ago

Dirty Hotel Floors were completely dirty. Thin towels. Hotel in need of a good to bottom cleaning. The one positive, staff was very friendly and helpful. 

Anonymous's profile image
Anonymous 
9 years ago

Dont One of the worst rooms ever If you want a bed and 4 walls go ahead 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. 

Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South

How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?

Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,237 reviews. 

When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?

Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.