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Extended Stay America Hotel Washington, D.C. - Chantilly - Dulles South is located at 14420 Chantilly Crossing Ln, Chantilly, VA. This business specializes in Hotels & Motels and Other Lodging.
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating about Extended Stay America with fellow travelers. Thank you for choosing us, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Michael, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. Our team hopes to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Eric, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Never again I wouldn’t stay here again. When I arrived I had to pay a lot extra then what was on my reservation with no reasoning behind it. I was only given one washcloth. One of the towels had brown stains on it. There’s were black hair strands in the tub, on the toilet seat, and on the floor. To top everything off, my bed sheet had a cigarette burn hole in it.
Business response:
Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 4.3 star rating with 601 reviews.
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.