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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not realize that the items for the kitchen use were at the front desk and we had to contact the front desk to collect them. Overall, the check-in was quick, front desk agent was very friendly and explain where we were staying, and internet access. The room was nice and cool upon entering it. One day in the evening I noticed three to four little black ants coming from underneath the wall from the bathroom. We did not call the front desk, because we killed them and did not see any more ants. Great price and it allowed pets... read more
Business response:
Dear Guest, We are glad to know your arrival experience was smooth and welcoming, and that the room felt comfortable right from the moment you walked in. It’s great to hear that both you and your pet felt at home, as creating a relaxed, pet-friendly environment is something our team truly enjoys providing. Kitchen items are kept at the front desk so they remain clean and ready for each guest, though we recognize this may not always be clear during arrival, and we’ll continue working on making that information easier to under... read more
Clean beds but overall room was in need of updating. Stained counters and floors and there was a strong cigarette smell .
Business response:
Dear Guest, We appreciate your perspectives regarding the aspects you enjoyed and areas where we can improve. It is a pleasure to know the bedding met your expectations and provided comfort during your stay. At the same time, we are sorry that overall upkeep and lingering odors impacted your experience. Your observations regarding the surfaces and condition of the space have been noted, and they will be reviewed internally with our housekeeping team as part of our continued efforts to maintain our standards and prevent futur... read more
nice stay
exceptional service
Business response:
Dear Guest, It is wonderful to hear you had such an outstanding experience and felt well taken care of during your stay. We are thrilled that our team helped make your visit so enjoyable. At Extended Stay America, we strive to deliver attentive and reliable hospitality for every guest. Thank you for sharing your feedback, and we truly appreciate your support. We look forward to welcoming you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,436 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.