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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful staff! Clean room and comfy bed
Front desk staff are always so pleasant!
Business response:
Dear Guest, Thank you for taking a moment to share your experience. We truly appreciate your kind note and are delighted that our team created a welcoming impression during your visit. Feedback like this means a great deal to all of us at Extended Stay America and encourages us to continue providing attentive service. We hope to have the pleasure of welcoming you back again in the future. Sincerely, Hotel Management
Room was comfortable. Staff is great!
Yes the room was spotless and the service provided by Sabir was excellent !!
The high light for me was the close proximity to various stores and such, it's right next to the Fair oaks Mall.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are glad the location worked well for you and that being close to local stores and the mall added convenience to your stay. We strive to ensure every guest feels their stay is comfortable and worthwhile from start to finish, and we regret any missed opportunities to make your visit as seamless and memorable as you deserve. We hope you will give us another chance to provide you with a more enjoyable visit. Sincerely, Hotel Management
Staff was rude and disrespectful in a subtle way. I had to correct him after he did it twice.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry to hear that your interactions with our team did not meet your expectations. Providing courteous and professional service is very important to us. Your feedback has been shared with our staff to ensure all guest interactions are handled respectfully and thoughtfully. We appreciate you bringing this to our attention, as it helps us continue improving. We hope you will consider giving us another opportunity in the future to provide a more positive... read more
The breakfast was small, and the reclining chair was broken everything else was good
Business response:
Dear Guest, We are happy to hear that your stay was overall positive. Thank you for choosing Extended Stay America and for sharing your thoughts with us. We regret that a few details did not fully meet expectations, and your feedback helps us focus on areas that need attention. We appreciate your balanced comments and hope to welcome you back again, where we can deliver an even more comfortable and enjoyable visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,382 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.