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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
AC wasn't working for the first day, then I requested to change my room, TV wasn't working there.
Business response:
Dear Guest, We apologize for the issues you encountered with the AC and TV during your stay. We understand how frustrating this must have been, and we are sorry for the inconvenience it caused. Our team works hard to ensure everything is in good working order, and we will address the maintenance concerns you mentioned immediately. Your comfort is important to us, and we appreciate your understanding. We hope to have the opportunity to provide you with a more seamless experience in the future. Sincerely, Hotel Management
Stay was so so - not much expected Our stay was ok. It was low priced so we had low expectations but I expected cleanliness. There were many maintenance activity we needed in room. The area outside lobby was not very clean.
Business response:
Dear Guest, We acknowledge your concerns regarding cleanliness and maintenance. We're committed to improving our guest experience and will address the maintenance issues in your room and ensure the common areas are better maintained. Your input is valuable to us, and we will work on enhancing the overall cleanliness. We hope to have the opportunity to welcome you back and provide a more pleasant stay in the future.Sincerely,Hotel Management
Recommended room Loved room
Very good service
Business response:
Dear Guest, Thank you for your kind feedback! We are delighted to hear that you had a positive experience with our service. Our team strives to provide excellent hospitality, and it’s rewarding to know we succeeded during your stay. We truly appreciate your recognition and will continue to work hard to maintain high standards. We hope to welcome you again for another wonderful experience at Extended Stay America!Sincerely,Hotel Management
Comfortable Comfortable, and met our need. The desk agent was able to put us on the first floor, which was appropriated. The room shows its age, and could use an update. Water pressure was not the best, but shower was hot.
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,378 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.