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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay was so so - not much expected Our stay was ok. It was low priced so we had low expectations but I expected cleanliness. There were many maintenance activity we needed in room. The area outside lobby was not very clean.
Business response:
Dear Guest, We acknowledge your concerns regarding cleanliness and maintenance. We're committed to improving our guest experience and will address the maintenance issues in your room and ensure the common areas are better maintained. Your input is valuable to us, and we will work on enhancing the overall cleanliness. We hope to have the opportunity to welcome you back and provide a more pleasant stay in the future.Sincerely,Hotel Management
Recommended room Loved room
Very good service
Business response:
Dear Guest, Thank you for your kind feedback! We are delighted to hear that you had a positive experience with our service. Our team strives to provide excellent hospitality, and it’s rewarding to know we succeeded during your stay. We truly appreciate your recognition and will continue to work hard to maintain high standards. We hope to welcome you again for another wonderful experience at Extended Stay America!Sincerely,Hotel Management
Comfortable Comfortable, and met our need. The desk agent was able to put us on the first floor, which was appropriated. The room shows its age, and could use an update. Water pressure was not the best, but shower was hot.
Very comfortable. Helpful staff. Convenient to shopping, highways, services. We always enjoy staying here!
Business response:
Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you found your stay comfortable and our staff helpful. Providing a welcoming and convenient experience for our guests is always our top priority. It’s great to know that our location near shopping, highways, and services added to your convenience. We truly appreciate your loyalty and look forward to continuing to provide you with excellent stays at Extended Stay America in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.2 star rating with 2,353 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.