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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Their service weren’t good. I stayed 9 nights, no one came to clean my room or change the towels. Breakfast was very limited and after 49 minutes of starting just coffe was available
Business response:
Dear Afsaneh, We appreciate your feedback and apologize for any inconvenience you experienced during your stay at Extended Stay America. Providing excellent service and amenities is our priority, and we regret falling short. Your comments are valuable, and we will address them internally to ensure a more satisfying experience for our guests. We hope to have the opportunity to welcome you back for a much-improved stay in the future.Sincerely,Hotel Management
Good stay - not a hotel, some amenities missing (ice machine) - excellent room , outside lounge areas , closet
While my stay at the hotel was enjoyable overall, there were a couple of minor drawbacks. The lack of weather seal strips on the entry door allowed smoke and noise from outside to enter the room, creating a slight odor that lingered for a few minutes. Additionally, the cleanliness of the bathroom could have been improved, as there were some cleanliness issues, such as urine stains on the exterior of the toilet. Despite these small issues, the hotel provided a comfortable and pleasant experience.
Business response:
Dear Oscar, Thank you for sharing your experience with us. We appreciate your feedback and are glad to read that you found your overall stay enjoyable. We will take note of your comments regarding the entry door and bathroom cleanliness to ensure we continue to improve our services. We are delighted that despite these inconveniences, you still had a comfortable and pleasant experience with us. We look forward to welcoming you back for another visit in the future.Sincerely,Hotel Management
Good property and facilities.. weak breakfast
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.