This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent Basically a good place, good location, nice staff. The rooms on either side of us were occupied by workers so the noise level was high with lots of doors slamming. Additionally, they were paving the parking lot, so it smelled bad and parking was very limited.
Business response:
Diane, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked some aspects of our hotel. That being said, we are sorry for the inconvenience you experienced while here. I am concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and I am sorry that did not happen during your stay. We hope you will give us another opportunity to provide a better exp... read more
Business response:
Lisa, thank you for selecting Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Very nice hotel for the price paid for The hotel needs to do at least room cleaning once or twice per week to chance bed sheets
Business response:
Thank you for your review. We are pleased to know your overall stay was good, but I am sorry we missed meeting some of your expectations. Since we are an extended stay property, we provide housekeeping service to every guest who stays eight or more nights; however, this service is always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. We hope this didn’t overshadow your otherwise positive visit and that you will choose us again in the future. Sincerely, G... read more
Peaceful location It was a great and peaceful stay. Wish it was longer!
Business response:
Melissa, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure having you here at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Room not clean at all. We went to buy our own cleaning supplies because the room was not clean.
Business response:
Andre, thank you for your review. Our promise is to provide you with fresh, clean accommodations, and I am disappointed that did not occur during your stay. Please accept my apologies and know that we take our commitment to clean rooms very seriously and will be looking into the feedback you provided. I am confident we can replace this experience with a more positive memory on your next visit to our hotel. Sincerely, General Manager
short night at Fair Oaks Alright hotel...confusing that two hotels of the same name within blocks of each other...tried to check in at the wrong one...saw others do the same... kitchen counter and bathroom counter dated and chipped. stove top was in need of changing....great bed for sleeping!
Business response:
James, we are delighted you chose to stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. It’s our pleasure knowing you had a great night’s sleep in our comfy bed and had an overall nice visit. Your feedback will help us to improve our facilities and amenities going forward. We hope to see you again soon! Sincerely, General Manager
Not great Would not stay in this hotel ever again. Smelled unclean and dirty. Some staff smelled as if they don't shower. Lobby disgusting. Too small and understaffed checkin was too long.
Business response:
Thank you for taking the time to evaluate your stay. We apologize that our housekeeping staff overlooked some areas of our property. I have shared your concerns with them to take corrective actions immediately and prevent this from happening again. I hope you will return so we can make it up to you. Sincerely, General Manager
Room They given to me a room next to the lobby. Unfortunately every time someone come to check in you can ear the door lobby open and closing. Customers setting car alarm when they check in. To much noise next to lobby.
Business response:
Thank you for sharing your review. We are pleased you chose to stay with us, but I am sorry for the noise issues you experienced during your stay. I truly regret the inconvenience it caused. We hope this didn’t overshadow your otherwise positive visit and that you will choose us again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.