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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Happy Visitor It was an amazing stay and I plan on returning as well as recommend the hotel to family and friends.
Business response:
Renee, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Great Value Management was attentive to my needs and the customer service was excellent! Thanks for a wonderful birthday weekend!
Business response:
Rachelle, thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was a great room, the only caveat is that it was a smoking room without a ashtray. I didn't in the room out of respect but please have one in the room next time!
Business response:
Lynna, we are so glad you enjoyed your time at Extended Stay America. Your feedback is appreciated as it will help us improve our facilities moving forward. Thank you for your review, and we look forward to your next visit. Sincerely, Hotel Management
breakfast was continental but on hotsels .com said breakfast did not think to ask if just continenial
Business response:
Catherine, thank you for staying at Extended Stay America. Although you had a pleasant time here, we are sorry you were not happy with our complimentary grab-and-go breakfast offerings. We have made a note of your feedback as we plan any changes to our selections. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Apparently people still smoke in hotel rooms The room was clean but it was a smoking room so it had the smell of stale tobacco but other than that everything was good.
Business response:
Richard, thanks so much for staying at Extended Stay America and for the feedback. We are glad you liked your clean room and that we met your expectations. We value your observation and have shared with the housekeeping team to ensure they are well poised in their work. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel close to Mall It was very pleasant except breasfast. I could not find any coffee even at 8 30 AM
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased your stay with us was comfortable and that you were impressed with our convenient location. We have shared your concern regarding our breakfast service with our Front Desk team to ensure this does not happen again. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Dawn, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
1st, it fit my needs at the time. I didn't know there was nothing in the little kitchen, no utensils, plates (been paper plates would have fine). There were a ton of ants. I had to spray Antilles everywhere
Business response:
Thank you for being our guest and for the feedback. We apologize for the problem you had with the cleanliness of your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping and Pest control team to ensure our the room is thoroughly treated and cleaned. Please know to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you both will give us a chance to regain your t... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.