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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great time being here. Everyone has been nice to me
Business response:
Thanks for the fantastic rating and for your comments about staying with us at Extended Stay America. Our goal is to make every guest feel welcome and comfortable their entire visit, so we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the area! Sincerely, Hotel Management
The fire alarm went off
Business response:
Edward, thank you for choosing our hotel and for your online review. We value your feedback and use it to make sure every guest has an enjoyable stay. We're sorry that you were inconvenienced by the false fire alarm. We hope to have the opportunity to offer you a more restful night's sleep on your next visit. Sincerely, Hotel Management
Business response:
Donald, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Basic lodging Needed an inexpensive place for a quick stopover. Pretty basic set-up, free wi-fi, quiet. I understand the business model for extended visits (you need to ask at the front desk for kitchen stuff), but I would have expected hangers in the closet, and plastic cups in the bathroom. Nope. Had to leave a note for the desk manager in the morning. For $80 I guess I would return, with a promise of hangers!
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we are sorry that we couldn't hit the mark of your expectations for a perfect stay. We hope the positive aspects of your stay will bring you back to us in the near future. Sincerely, Hotel Management
great. Had to increase the heat... doors have back draft letting cold air in.
Business response:
Thanks for being our guest at Extended Stay America. We are pleased to know you liked our offerings and that we were able to meet your expectations at a great price. However, we are sorry for any inconvenience caused to you while being here. Thanks once more for the review, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was clean and friendly staff It was was Great staying and reasonable price.
Business response:
Thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with the great value we offer. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Good value for us but not best for everybody The price was good. You have to go to the front desk to get coffee maker, cooking utensils, plates and tableware which was a small inconvenience. They do not clean the rooms daily so if you need towels or washcloths you go down to the front desk. For us, the close proximity to family was great and we really do not want or need someone coming in our room every day to clean. I have strict dietary requirements so the full size fridge, microwave and stove top cooking was a definite pl... read more
Business response:
Stephen, thank you for being our guest at Extended Stay America. We are happy to know our location was ideal for your need and that you had a comfortable stay with us. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Nice hotel close to GMU Good value for price. The breakfast is only coffee plus a cereal bar in case you are looking for something more. The HVAC etc need upgrade, but is functional.
Business response:
Shyam, thanks for taking the time to review your stay at our hotel. We are pleased to know you liked our well-maintained hotel and our affordable prices. However, we are sorry our facilities and breakfast weren’t to your satisfaction. Your feedback will be shared with appropriate individuals in our organization to improve our service and facilities going forward. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.