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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Interesting facility I don't know, I'm trying to finish a Book that I've been working on after coming out of a coma, there's just too many who'd like to see me fail, like some of the odd characters who're employed in the some of the surrounding location's of this place, even some of the staff who works there, it's that older Arabic Gentleman who's always been nothing more than a gentleman, He's the one that should be Management of this place
Business response:
Thank you for your nice rating. We are pleased you had an overall nice stay. However, we are sorry if any inconvenience caused while you were here. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to see you again soon at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. Sincerely, General Manager
Good place to go. Never have problems with the staff or room.
Business response:
Thank you for making us your preferred hotel in Fairfax. I'm glad to know we have succeeded in providing you the type of stay that has you choosing us again and again. This is the best compliment we can ever receive, and we appreciate it! We look forward to seeing you again at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. Sincerely, General Manager
Nice place, everyone treats you well. Will always come to this hotel.
Business response:
Thank you so much for the terrific feedback regarding your stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. It's great to know you had a wonderful time with us and loved the service provided by our staff. We are glad to read that you will be staying with us on all of your future visit to our area. Sincerely, General Manager
OK BUT LACKING IN SOME ESSENTIALS Everything was ok except for terribly slow internet. I use internet for my business and had to find a Starbucks to get my work done. I also don't like the idea of absolutely no dinnerware or glasses and no ice except by the glass from the front office. Improve the internet and add ice machines and glasses, plates and silverware and I will return. Let me know if those few improvements can be made and I'll consider returning.
Business response:
Robert, thank you for sharing your candid feedback. Although your overall visit was pleasant, we apologize for the inconvenience you experienced due to the slow internet connectivity and lack of kitchen amenities in your suite. I have shared your concerns with my management as well as with my team in an effort to improve our facilities. As we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. Thanks again, we hope to have an opportunity to serve you bette... read more
Well put together We had a nice experience even though it was strange no to have the room clean at least twice a week with no charge. From Desk nice people specially Ms. Amita.. picked up your own kitchen utensils or asked for it.. I liked it.!
Business response:
Sadia, we are delighted you chose to stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. It’s our pleasure knowing you liked the service provided by Amita. I will share your praises with her. We would like to inform you that our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Please come back to stay with us the next time you are in the area. Sincerely, General Manager
Business response:
Dominique, thank you for rating your visit to our hotel. It seems like you had a pleasant stay overall. However, we are sorry we did not meet your every expectation while you were here. We will certainly step up our efforts, so your next stay is even better. Thanks for being our guest. Sincerely, General Manager
Excellent
Business response:
Rose, thank your for being our guest at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. We are delighted to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Sunil, thank you for being our guest. I am sorry for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Thanks for your review. Sincerely, General Manager
Not the cleanest but still very comfortable I stayed for one night. The room was decorated nicely and very comfortable. There were no supplies in the kitchen. There was a sign that said you could call the front desk and request specific items to be brought. I called and requested a saucepan and a mug. The man at the front desk delivered the items to my room anout 30 minutes later. The table needed a good wipe down. When I went into the bathroom, there was a long dark hair hanging down the side of the tub. I also used a damp ... read more
Business response:
Jennifer, thank you for choosing to stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. We are pleased to know you had an overall great stay and that you enjoyed the comfort of your room. However, I am sorry for the housekeeping issue you encountered during your stay and regret the inconvenience it caused. I have shared your concern with my team to ensure no future guest experiences the same. It was a pleasure hosting you, and we hope to welcome you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.