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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff The room was clean, comfortable, and the staff friendly. I asked for their dishes pack at check-in, and they brought it over promptly. (With a smile -- by a lovely older gentleman) The bed was quite comfortable. I booked the room at the last minute, via website, due to great price and closeness to my Saturday event. Was concerned due to negative reviews. (46% would return? Not great) Cleanliness was generally great! Only noticed a few spots on front of kitchen cabinets, and dust in the corner behind easy cha... read more
Business response:
Thank you for your candid feedback. We are pleased to know you enjoyed the comfort of your bed along with the friendly service provided by our staff. We appreciate your observations and have shared the same with the concerned team members. It was a pleasure hosting you and we hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Good room, tv channels were lame
Business response:
Harpreet, thank you for being our guest at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. We are delighted to know you enjoyed most aspects of your stay at our hotel. Your feedback in regard to our television channels has been shared with our maintenance team to fix it immediately. We appreciate your business and hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Many thanks for posting your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was our pleasure hosting you, and we hope to see you again at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. Sincerely, General Manager
Good place to stay excellent staff very helpfull verry acomedating clean room with all amenities
Business response:
Phil, thank you for posting your great review of Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. It's so nice to read how much you enjoyed your spotless suite along with our courteous service and the amenities we offer. Thanks again for being our guest, we look forward to your next visit in the future. Sincerely, General Manager
About Average It met but didn't exceed any expectations. The rooms felt clean enough and there was plenty of space. These rooms are nice for the fact that they have a fully functional kitchen and a full size refrigerator. The noise from people walking by and open and closing their doors was too loud. I would have liked, that even though I didn't get there by 9:30 to get my complimentary breakfast and coffee, that they would have at least left the coffee in place or had some refreshment for the customers.
Business response:
Thank you for your feedback about our hotel. Although you were impressed with your well-appointed suite, we are sorry that your sleep was disturbed by the noise from nearby guests. Our front desk is available to assist you with all your needs, and we regret if any inconvenience was caused. Please give us another opportunity to provide you with a much better experience in the future. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for any inconvenience caused. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Jody, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Loved it but... The room was really clean, really nice, a little tinier than expected but the real problem was the bed. The bed wasn't super comfortable. However, great location, super friendly staff, and super clean room. Definitely would return
Business response:
Amanda, thank you for choosing us for your stay. It is great to read that our convenient location and exceptional service were to your satisfaction. Nevertheless, we are sorry you found your bed to be uncomfortable. We have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We look forward to welcoming you back at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. Sincerely, General Manager
Great for Travelers One of the only issues that I seem to have is with Transportation getting and leaving there, it would seem as if the Gossip Lies Rumors that appears to be trying to make certain that my Time after I've recently come out of a coma, is going to be Nothing but a pure Hell, with All these Drama Queens that keep stalking and trying to make sure that I appear to being some Liar and Pervert, that's so they get what they want, that I've Not been willing to give, those who seem to assume that they have the privile... read more
Business response:
Thank you for choosing us. First and foremost, please accept my apology, as it's never our intention to disappoint a guest in anyway. Our goal is to maintain the highest standards in guest service, so we are sorry for not providing you with the level of hospitality you expected from us. Please give us another opportunity to serve you with a much better experience in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.