Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Business response:

Thank you for taking the time to share your kind ratings about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks will be your first choice every time you visit this area. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for staying with us while visiting your friends. While we are glad you were happy with our pricing, we are sorry our beds, pillows and our complimentary breakfast did not meet your expectations. We value our guests and their recommendations, and we will share your comments with our leadership team. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for your stay and for your four-star rating. We are glad your overall experience was a pleasant one. We value your business and hope you will choose Extended Stay America - Washington D.C.- Fairfax - Fair Oaks again. Sincerely, General Manager 

Business response:

Thank you for selecting Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks for your stay and for sharing your four-star rating. We are glad your overall experience was a pleasant one. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager 

Business response:

Thank you for evaluating your stay at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. We are delighted to see that your stay was enjoyable and hope you will give us another chance to serve you again soon! We also appreciate your observations. Sincerely, General Manager 

Business response:

Thanks for being our guest and for the nice remarks! We are happy to note that you enjoyed our helpful associates, facilities and the good value we offer. All of us here at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks hope to see you again. Sincerely, General Manager 

Business response:

Thank your for taking the time to share your experience. It is great to see you were well accommodated by our staff and that they made a positive impression. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

Business response:

Thank you for your candid review. Although you liked our location and courteous staff, we sincerely apologize that your room was not serviced and cleaned to the level it should have been and for the inconvenience we caused you. I ensure you that this does not meet our standards. Please be assured your concerns have been communicated to our housekeeping director who will be addressing this with his team. Thanks again, we look forward to your next visit. Sincerely, General Manager