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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for a brief stay... Good: check-in, room was very clean, comfortable beds with fresh linens. Poor: (1) stale smell on entering the room. (2) furnishings VERY minimal. No chair, you have to sit on the bed or one of 2 uncomfortable stool chairs. We scored a good rate, property was fine for my 1-night stay, however I would not want to "live" in this space.
Business response:
Dear Mark, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership team and used as an opportunity to improve our guest experience. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
The room was nice except that there was roaches. I killed 4. 3 in the bathroom and one in the fridge
Business response:
Dear Ivan, Thank you for taking the time to share your comments. While we are pleased that you enjoyed most of your stay, we apologize for the inconvenience you encountered in your suite. We want to reassure you that we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, we will inspect your room professionally and treat it as a precaution. We appreciate your patience and hope you will accept our apologies. Sincerely,Hotel Management
Sabir was really nice and so funny !
Business response:
Dear ShaJuan, Thank you for staying at our hotel. We are happy your overall experience was pleasant. We also appreciate your kind remarks, Sabir. However, we want to apologize if we did not meet all of your expectations. Your valuable feedback gives us the knowledge we need to serve our guests better and is much appreciated. Thank you again for choosing us, and we hope that you will make the same choice the next time you visit the area.Sincerely,Hotel Management
Definitely no frills Very basic hotel. Kitchen was not stocked with pots, pans, dishes, etc. there was a sign that said you could request from the front desk. Front desk staff were not very friendly- not a single hello or smile in the 5 days I was there. Grab and go breakfast was granola bars, oatmeal packets and coffee. Good enough hotel for this trip, but wouldn’t choose it for a relaxing vacation.
Business response:
Dear Marianne, Thank you for taking the time to write a review of our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and significantly appreciate you bringing this to our attention. Your remarks are noted and shared with the concerned individuals for further improvement. Our staff is included in the discussion to ensure this service failure doesn't happen again. Your feedback will help us to improve our service and guest experience continuously. Please return, and we wi... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.