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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
poor I prebooked online with Hotels.com as usual and arrived to the site about 30 minutes later and this hotel's front desk had still not received the confirmation and would not let me check in. (This was 2a.m. in the morning after working all day and night) So finally I called Hotels.com and had them call the front desk while I stood there and had them finally convince the clerk to give me a room key. This entire episode took 15 minutes. Very Frustrating!!!
Business response:
I appreciate you taking the time to write a review of your experience with us. The situation encountered upon your arrival you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have met with our front desk staff and reviewed our check-in procedures to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you wi... read more
N/A The room was very clean and front desk service was very high. N/A
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the quality of our accommodations and our friendly front desk staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Excellent area Looked like new, very clean and confortable. The commons area was clean and well kept as well, plenty of parking. Close to many good restaurants.
Pleasant and convenient to our venue Room was clean,appliances,one of the range outlet did not work,Light bulbs did not work had to get some from office.
awesome getaway we had a wonderful stay. we love the whole apartment layout. it was our mini getaway. we played games and watched the fireworks.
It was ok for the price. Trash was not emptied and I accidentally got a smoking room which the room reeked of but it was close to work.
Good value, good comfort for the area Our hotel room was relatively comfortable. I slept well in the bed, although my husband felt there were not enough pillows. The shower pressure and the water temperature were very good. I did feel the room smelled of cigarette smoke or stale air, as if the air filter needed to be changed. The refrigerator was too noisy until I turned it down to the minimum temperature. This was just an overnite stay, so we did not use the stove, WiFi or television. One of the staff members in the lobby... read more
Thin walls Drunk neighbors during the week, walls dont block any sound. Difficult to sleep.
A little dingy...morning worker was barely awake and was challenged to call a cab. Really low budget place, but good location for my trip.
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,373 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.