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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Taking care of family in hospital Good customer service. Walking distance to/from Inova Fairfax Hospital.
Door into room was open when I got there and there were no more rooms available. Had to stay in a room that had been open all day, not the best way to end a day of travel. The management was outstanding though and did all they could and then some to remedy the situation.
Business response:
Thank you for taking the time to write a review of our hotel. I apologize that the door to your room was open when you arrived; however, I am glad to hear that our team did everything they could to help remedy the situation. We hope to have the opportunity to provide you with a better stay in the future.
Would stay again Room was very clean and front desk personnel were very warm and helpful. Only issue was lack of sound insulation. I could clearly hear guests in room above me walking around.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the noise issues you experienced. We are sorry for these issues, but are glad to read that you had a positive stay overall and enjoyed our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The front desk was incredibly helpful in assisting us when we had a smoked alarm that wouldn't stop beeping; bed was comfy and clean.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great Service The room was adequate and clean. Both the night desk clerk and morning desk clerk were friendly and helpful. No problems checking in or out.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the quality of the accommodations and the services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
We enjoyed our stay; pick-up breakfast was not sufficient for us.
Business response:
Jane - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the quality of the accommodations and the services. Still, I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Happy Ending I requested a non-smoking room but am sure that was not what I got. Due to the time crunch of my schedule, I didn't protest, just was disappointed. The space is efficiently designed. My Happy Ending resulted when I thought I had locked my rental car keys in the car after an unhurried conversation with Veronica at the front desk, I realized they were tucked in my backpack. She totally brightened my day.
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,452 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.