This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Gaithersburg - North
- Hotels
- Gaithersburg, MD
About this business
Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Checking in/out was fine. Wifi situation is an upsell (crappy wifi for free, better wifi you have to pay for) but I didn't care too much since we didn't bring our laptops. When they said "free breakfast" I expected like BREAKFAST. This was muffins/danish from 7-11 and coffee. Other than that it was okay and since it was inexpensive I guess I got my money's worth.
Business response:
Dear Alexander, thank you for choosing our hotel and taking the time to write a review. We are glad everything went well with your check-in and check-out and that you enjoyed most of your stay. However, we are sorry our complimentary grab-and-go breakfast offerings did not meet your satisfaction. Your concern will be shared with our Brand Leaders so that they have knowledge of our guests' desires regarding breakfast choices and assist them in determining new future offerings. Thank you again for sharing, and we hope to see y... read more
Ok stay…..
Great bed, quiet, only 2 small plastic cups for the bathroom, no extra toilet paper, huge stain on front of frig smelled like blood, nothing in kitchen to clean with or eat with….
Business response:
Dear George, thank you for staying with us. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We have also shared your feedback regarding cleanliness with our housekeeping team. To ensure the cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We are sorry if this was not communicated to you. We look forw... read more
Badly in need of a facelift
Business response:
Dear Joni, thank you for staying with us and sharing your comments online. We appreciate your sincere feedback about your suite. Even though our hotel receives good ratings for the cleanliness and overall condition of our suites, we understand you were hoping for something a little more modern and fresh. Your feedback has been shared with our brand leaders regarding remodeling, but until that time, we will continue to place our emphasis on providing the cleanest suites and the friendliest service in town. We hope you will re... read more
The shower was hard to turn on and even harder to turn off. The bathroom smelled of chlorine. The mattress was lumpy
Business response:
Dear Ron, thank you for taking the time to share your experience. We know how small details add up to impact our hotel's overall impression significantly. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We have shared your feedback with the housekeeping and maintenance team to ensure it's taken care of. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Place was nice, but no ice machine.
Business response:
Dear MARLON, we value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore we do not have ice machines on our property, and we regret your disappointment. Thank you again for being our guest, and we look forward to seeing you soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - North
How is Extended Stay America - Washington, D.C. - Gaithersburg - North rated?
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,247 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - North open?
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.