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Extended Stay America - Washington, D.C. - Gaithersburg - North
- Hotels
- Gaithersburg, MD
About this business
Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tucked Away Convenience Appreciated pet friendly hotel Helpful desk attendants
The property needs to be updated. The beds were surprising ly comfortable.
Business response:
Dear Zakia, thank you for the feedback about our Extended Stay America. We are delighted to know how much you loved our comfortable beds. We will address your concerns as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Management
Not cleaned by staff as expected, there was dust on the bathroom sink, the shower did not drain fast and the tub filled with backwater as I showered. the floor was not clean, there was bits of paper and lint everywhere. I would definitely NOT recommend this hotel, unless for a last resort. The staff was not friendly, they seemed very tired and did like to to engage in conversation. The hallway smelled like cigarettes and marijuana and it came into my non-smoking room. The refrigerator froze my leftovers and my water bottles.... read more
Business response:
Dear Lee, thank you for choosing us. We are very sorry for the condition of the room you received and for not meeting your expectations. Providing a clean and fresh hotel room is our top priority, and we are concerned that this did not occur. Our housekeeping and maintenance team are coached to look into the same and ensure that all the suites are checked before allocating to the guest. Also, please accept our apologies for our staff not being as responsive as they should have been in working to address your specific concern... read more
Friendly and helpful Staff. Close to family.
Business response:
Dear Barbara, thank you for choosing Extended Stay America for your recent accommodations. We're glad you find our staff to be friendly and helpful. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - North
How is Extended Stay America - Washington, D.C. - Gaithersburg - North rated?
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,247 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - North open?
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.