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Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Badly in need of a facelift
Business response:
Dear Joni, thank you for staying with us and sharing your comments online. We appreciate your sincere feedback about your suite. Even though our hotel receives good ratings for the cleanliness and overall condition of our suites, we understand you were hoping for something a little more modern and fresh. Your feedback has been shared with our brand leaders regarding remodeling, but until that time, we will continue to place our emphasis on providing the cleanest suites and the friendliest service in town. We hope you will re... read more
The shower was hard to turn on and even harder to turn off. The bathroom smelled of chlorine. The mattress was lumpy
Business response:
Dear Ron, thank you for taking the time to share your experience. We know how small details add up to impact our hotel's overall impression significantly. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We have shared your feedback with the housekeeping and maintenance team to ensure it's taken care of. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Place was nice, but no ice machine.
Business response:
Dear MARLON, we value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore we do not have ice machines on our property, and we regret your disappointment. Thank you again for being our guest, and we look forward to seeing you soon at Extended Stay America. Sincerely, Hotel Management
Está bien
Good
Business response:
Dear Esteban, thank you for staying with us at Extended Stay America. We are delighted you had a good stay and met your expectations. We hope you will make us your home away from home whenever your travels bring you to this area. Sincerely, Hotel Management
Muy bueno.
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,186 reviews.
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.