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Extended Stay America - Washington, D.C. - Gaithersburg - North
- Hotels
- Gaithersburg, MD
About this business
Location details
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Review Luckily, I didn't spend much time in the hotel as I had a busy schedule. The room was okay, the hotel smelled of smoke and the room as well. I kept my window open the whole time and blasted the heat. It was not the best experience but it was affordable and I was in for maybe two hours (minus the time I slept) the whole time I was there.
Exceptional service We traveled over Thanksgiving and were more than pleased with the staff. We had checked in on Wed. evening the 25th, but by mistake went to the ESA in Germantown where we had stayed before. The staff there called to check to see if our reservation was for Gaithersburg and found it was so we went there. The staff at both hotels was very helpful, BUT on Fri. morning my wife realiZed she did not have her wallet. We called the ESA in Gaithersburg and the girl on duty explained she was very busy, but would che... read more
Excellent hotel The location is just perfect. I attended a meeting at the NIH and taking the Metro from Shady Grove is very convenient. The fully equipped kitchen was what I always need when staying on the road. I plan to come back when I come to the states January 2010. I wish this type of hotels will spread all over the country.
The rooms had bugs and rodents. I had to be moved 3 times with no discount… I have never been to a hotel and felt like this… I really deserve a refund on my room.
Business response:
Dear Guest, We are truly sorry for the experience you had during yourstay. The issues you described are completely unacceptable, and we regret that you had to be moved multiple times without a proper resolution. We take all guest comments seriously, especially matters of this nature, and understand the profound importance of maintaining a safe and comfortable environment for our guests. We appreciate your feedback, and we will share this matter with our team appropriately. Thank you for bringing this matter to our attention,... read more
I chose this hotel as a halfway point for our trip. The area where the hotel is located is nice. The hotel room and hallways were extremely dated, dirty ahd smelled bad. The bed was uncomfortable. The grab and go breakfast was coffee and a Nutrigrain bar. We were very disappointed in our stay and do not recommend this hotel to anyone.
Location in the middle of office park. You can’t walk to anything. Hotel corridors are dirty. Lighting poor all over. Nutagrain is not a grab and go breakfast. No decaf coffee. Hallways smelled like marijuana and so did our room. For a non smoking hotel that is poor.
No available. Wasn't notified until I arrived at hotel
This property at 201 Professional Dr. was old musty and had a strong smoke smell. Furniture was old and worn. Carpet stains, burn holes and smelly. Person at front desk was unprofessional. No apparent dress code. We booked for 3 nights, but only stayed 1 night. There is another new property at 205 Professional Dr. right next door. But, online they both appear to have the same address. Be sure to ask for the newer property. Im sure it must be better.
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - North
How is Extended Stay America - Washington, D.C. - Gaithersburg - North rated?
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 3.5 star rating with 2,028 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - North open?
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.