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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check those fees! Took a while to get a cart to bring all my stuff and one dog to the third floor. I was told at checkin that my confirmation didn't include a $25/night pet fee which they then added; I don't recall any mention of that fee when booking. I could have stayed at a Super8 for less than half the price and been just as OK.
Business response:
Dear Steven, Thank you for sharing your experience at our hotel. We are sorry you were unaware of our pet policy and apologize for the inconvenience caused during check-in. We try to keep our guests informed about our pet fees by publishing this information on our booking sites, and we will be sure to review our third-party websites and our official site to ensure everything is up-to-date. We hope this unfortunate situation will not deter you from staying with us again. Sincerely,Hotel Management
Good
Business response:
Dear Kenrick, Thank you for including Extended Stay America in your travel plans. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice anytime you visit our area.Sincerely,Hotel Management
The room was very nice.
it's good staff.
Business response:
Dear il ho, Thank you for sharing your excellent review of your visit to Extended Stay America. We aim to make your stay as comfortable as possible and assist you with whatever you need. Therefore, we appreciate your lovely comments for our associates, and we will surely share your compliments with the team! Thanks again, and we hope you will stay with us soon. Sincerely,Hotel Management
El 3 piso siempre huele bien feo
Business response:
Dear Kathya, Thank you for being our guest and for sharing your feedback. It is glad you had a pleasant stay. However, please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are in the area. Sincerely,Hotel Managem... read more
Very good place
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,447 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.