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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator was out of order, climb the stairs way to 3rd floor. Plus, as far as location on a hill, had to take stairs to get to lower ground. Lots of stairs but pleasant stay
Business response:
Dear Charles, Thank you for selecting us and sharing your remarks. It is nice you had a pleasant stay overall. However, we regret the inconvenience caused because of the elevator. Our team is working on its improvement. Please give us another opportunity to provide a better experience on your next visit to Extended Stay America.Sincerely,Hotel Management
Nice place
Check those fees! Took a while to get a cart to bring all my stuff and one dog to the third floor. I was told at checkin that my confirmation didn't include a $25/night pet fee which they then added; I don't recall any mention of that fee when booking. I could have stayed at a Super8 for less than half the price and been just as OK.
Business response:
Dear Steven, Thank you for sharing your experience at our hotel. We are sorry you were unaware of our pet policy and apologize for the inconvenience caused during check-in. We try to keep our guests informed about our pet fees by publishing this information on our booking sites, and we will be sure to review our third-party websites and our official site to ensure everything is up-to-date. We hope this unfortunate situation will not deter you from staying with us again. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.3 star rating with 775 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.