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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very old and dirty. Lots of weird people around. Breakfast was not available even it was listed
Business response:
Dear Guest, thank you for reviewing our hotel. We appreciate you pointing out specific items where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
Great
Business response:
Dear OSCAR, thank you for the wonderful review of Extended Stay America. We are thrilled to read about how much you enjoyed your stay. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. We look forward to hosting you again. Sincerely, Hotel Management
Extended Stay Review Was OK. Facility showed it's age. Bed very comfortable. Couch worn and uncomfortable. Staff very nice and helpful.
Business response:
Dear Guest, thank you for choosing our hotel for your stay. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
Fair value for price.
This is very much like any Stay America Suite. There were some good things and some not so good things. The area was nice and quiet and great for my two dogs. They have a great space for dog relief including accessible trash cans that were cleaned often. The hotel is very well maintained outside and in the halls and lobby. However, the room left much to be desired. The carpet had huge stains and so did the closet curtain. The couch had a huge rip in the arm and the smell was bad!
Business response:
Jennifer, thank you for your review. We were pleased to read that you enjoyed your overall stay at our hotel. However, we are sorry you had some service issues in your room. We have shared your comments with the appropriate individuals, and we appreciate your patience. We hope you will consider us whenever you return to the area. Sincerely, Hotel Management
The front desk staff was very helpful. They were very accommodating when I wanted a later check out.
Business response:
Kenrick, thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.3 star rating with 775 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.