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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Motel was close to where I was going. I will be staying elsewhere next year.
Business response:
William, we appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Wonderful staff Elizabeth Tark has been a great he
Business response:
Sheri, thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone including Elizabeth and Tark, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
For the price i would have expected an entire breakfast. I attemoted to speak to someone in person mulitple times and no one was at the front desk. The last night we were there the room above us were allowing their children to jump frim the furnature to the floor until 2am in which myself and my children could not sleep. We had to ask for blankets, sheets and pillows for rhe second bed when we already reserved for 3 people.
Business response:
Thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this a... read more
Business response:
Adolfo, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience. Sincerely, Hotel Management
Two thumbs up Clean room, friendly staff, great price for a short business trip. Plenty of restaurants in the area. Will definitely stay again.
Business response:
Scott, thank you for choosing Extended Stay America for your business trip. We're delighted to know you were impressed with the service provided by our wonderful associates and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Saikat, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.