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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick Stay It was available and rate is always good stay is nice and quiet
Started out terrible but turned around. First room was awful:leaking shower, stopped up toilet, ants in room, etc. We complained and the general manager moved us himself - what a difference! Room was newly renovated, fresh and clean. Great experience after that.
Business response:
I want to thank you for taking the time to post a review of your stay. I sincerely apologize for the room conditions you experienced upon check-in. Moving forward, we will review our inspection process and make changes where they are needed. Still, we are glad that our staff was able to take charge of the situation and make a positive difference. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
My best hotel experience This hotel was way more than worth the rate! For such a low price, the provided 5-star service, amenities and facilities. I will definitely be staying here again.
Business response:
Thank you so much for posting a review of our property. I am thrilled that we were able to provide you with such a wonderful experience! I truly appreciate your kind comments concerning our reasonable rates, excellent customer service, and our overall great value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Wife says the hotel was adequate Least expensive hotel in the area. You get what you pay for. Heavy smoker hotel that is pet friendly. Bed was comfortable, breakfast coffee was okay, ganola bars were the top selection choice. Complete kitchen in room for those who plan to use it.
Business response:
I appreciate you taking the time to write a review of your experience with us. I apologize for the smoke odors that were present during your stay. In response to your feedback, I will be working closely with our housekeeping staff to better eliminate smoke odors. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.3 star rating with 775 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.