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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very convenient to our favorite stores and restaurants..
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
No toilet paper in room . Ther where no pillows available.
Business response:
Jibin, thank you for sharing your thoughts about your recent stay. We are sorry we failed to provide you the comfortable room that you deserved and apologize for the inconvenience this caused. We have shared your concerns with our housekeeping team to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
It was only for one night so I picked the cheapest room I could find and, well, you get what you pay for.
Business response:
Thank you for selecting us on your trip to our city. We are glad you had a pleasant stay and that our offerings were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
It wasnt much to like. It was a regular room. Needs updating.
Business response:
Thank you for your review. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
its not bad but not good either, theres alot of coaching that could make this place pretty awesome for the dollar you spend. it has the amenities, it has the availability it just needs more customer service more tlc if you will and this place could really bloom
Business response:
Nunya, thank you for choosing to stay with us. We're glad to know you were pleased with our affordable rates and that overall you had a pleasant time while you were here. We have taken of note of your feedback regarding our service and need to update and hope to see you again soon. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
I was wait there for over 20 minutes before the front desk staff to show up
Business response:
Thank you for choosing to stay with us. We're sorry for the inconvenience you had at the front desk. We have shared your concerns with our staff to remind them our main goal is to provide outstanding customer care to our guests. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.