This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel smells very bad it was dirty The night front desk was very helpful but over all I won’t ever stay in this hotel or any of stay inn hotel
Business response:
Thank you for being our guest. We apologize for the odor and the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. On a positive note, we are happy you liked our courteous associates. We understand the frustration and sincerely hope you will reconsider and provide us another opportunity to serve you. Sincerely, Hotel Management
Spacious rooms, but could easily hear noise in halls and upstairs. Front desk staff was friendly and helpful. No place to hang hand towel near bathroom sink. Sofa bed was uncomfortable, but adequate. Had to ask front desk for sheets and blanket for sofa bed because none were in the room.
Business response:
Thank you for posting your review of Extended Stay America. We are happy to know you enjoyed your spacious room and were impressed by our cordial staff. However, we are sorry you were disturbed by the noise and for any inconvenience you had in your room. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.